Airport Parking Guest Service Representative

5 days ago


Dallas, Texas, United States The Parking Spot Full time
Job Description

The Parking Spot is a leading provider of airport parking services, with a strong commitment to delivering exceptional customer experiences. As a Parking Guest Attendant, you will play a vital role in ensuring that our guests receive the highest level of service during their stay with us.

Key Responsibilities:

  • Welcome and greet each guest in a friendly and professional manner, providing a warm and welcoming atmosphere.
  • Provide quick and efficient assistance to guests at exit and entry lanes, ensuring a seamless and stress-free experience.
  • Answer telephones and assist customers using mobile devices, providing clear and concise information and support.
  • Partner with all team members to provide exceptional guest service, working together to create a positive and memorable experience.
  • Maintain a clean and organized work area, ensuring that all necessary equipment and supplies are readily available.
  • Assist and educate guests on our services and programs, including our loyalty program and other benefits.
  • Perform additional duties as reasonably requested by management, demonstrating flexibility and a willingness to adapt to changing circumstances.

Requirements:

  • High school education or equivalent.
  • Previous customer service experience, preferably in a fast-paced and dynamic environment.
  • Ability to verbally communicate clearly and effectively in the English language.
  • Ability to operate Apple technology products, including iPhone and iPad tablets.
  • Comfortable using kiosk systems and adapting to IT upgrades and changes.
  • Ability to work in inclement weather and stand for most of the shift.

What We Offer:

  • Competitive hourly rate of $13.00, with regular bonus opportunities.
  • Immediate job offer after successful interview and background check.
  • Great tips and regular bonus opportunities for eligible team members.
  • Consistent schedules, with opportunities for part-time and full-time work.
  • For eligible team members, we offer a comprehensive benefits package, including medical, vision, dental, and 401(k) plan benefits.
  • Paid time off, vacation pay, and paid holidays.
  • Training and professional development opportunities, helping you to grow and succeed in your role.


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