Parking Services Supervisor
7 days ago
Job Summary
We are seeking an experienced Valet Manager to provide operational excellence managing several hospitality and retail service locations in downtown Dallas. As a key member of our team, you will be responsible for parking and retrieving guest vehicles promptly and safely while maintaining proper supervision of all valets on duty.
Key Responsibilities
- Train and develop new valet staff to ensure high-quality service delivery.
- Manage and supervise valet drivers to ensure efficient and safe vehicle handling.
- Prepare and submit regular reports to management on operational performance and staff productivity.
- Conduct interviews and assessments for new valet positions, ensuring candidates meet our high standards.
- Process payroll and tips for valet staff, ensuring accuracy and compliance with company policies.
- Investigate and report on any claims or incidents related to valet services.
- Schedule personnel for all shifts at all locations, ensuring adequate staffing and coverage.
- Conduct regular performance reviews and provide feedback to staff, aligning with company performance management policies.
Requirements
- Proven experience as a Valet Supervisor or Valet Manager in a similar industry.
- Strong customer service skills, with a focus on delivering exceptional guest experiences.
- Leadership skills, with the ability to motivate and develop a high-performing team.
- Ability to enforce company policies and procedures, ensuring compliance and consistency across all locations.
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