Senior Systems Analyst

1 day ago

Salem, Oregon, United States HCL Global Systems Full time
Job Title: Senior Systems Analyst

At HCL Global Systems, we are seeking a highly skilled Senior Systems Analyst to join our team. As a key member of our Technical Services Branch, you will play a critical role in providing technical guidance for the development and troubleshooting of computer systems.

Key Responsibilities:
  • Provide consultations and solution recommendations for our Enterprise Content Management (ECM) software ProjectWise tool
  • Create as-is and to-be process documentation
  • Use a variety of information gathering techniques to gather, define, and document complex business data requirements from Business teams
  • Identify areas for improvement in current systems
  • Collaborate with business partners and stakeholders in the development and improvement of business processes in relation to ECM
  • Conduct, document, and present impact analyses
  • Create and manage requirements traceability matrix
  • Create and support the creation of functional specifications for data models, customizations, extracts, and reports
  • Create implementation documentation and support the implementation process
  • Develop design changes in the asset management software and development and testing environments and collaborate integration into the existing business production environment with the rest of the team
  • Plan and support data cleanup activities
  • Prepare test data, implement, and support test activities including the creation of test plans and test cases; test enhancements and track results
  • Create and implement regression test plan and test cases
  • Plan and support user acceptance testing
  • Coordinate with other team members to reach project milestones and deadlines
  • Engage and build strong working relationships with IT, Business, and Sourcing partners
  • Create training materials for Business and technical audiences, including User Guide, Job Aids, PowerPoint presentations, and training data
  • Conduct in-person and remote training (for Business and technical audiences)
  • Troubleshoot issues, determine causes, and provide options for fixing the issues

Requirements:

  • Experience with ECM software (specifically, Bentley's ProjectWise software)
  • Business analysis skills
  • Strong communication skills (verbal and written)
  • Development and systems/data analyst skills for release development tasks
  • Testing/analysis skills for the release development tasks and release acceptance testing tasks
  • Ability to produce business analysis deliverables: business process and workflow diagrams, system requirements, design specifications, and training and testing materials to facilitate implementation activities
  • Ability to complete work without direct supervision
  • Proficient in soft skills with an emphasis on customer relations, time-management, critical thinking, and organizational skills
  • Intermediate level skills in: SharePoint, MS Office

About Us:

HCL Global Systems is a leading provider of IT services and solutions. We are committed to delivering high-quality services to our clients and are seeking a talented Senior Systems Analyst to join our team.

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