Systems Business Analyst

The State of Oregon is seeking a skilled professional capable of evaluating business workflows, pinpointing technological solutions, and formulating execution strategies to enhance various business program sectors. Join a dynamic and collaborative team dedicated to delivering effective solutions.

The State of Oregon is committed to fostering an inclusive environment by promoting equity and diversity in all our endeavors. We are an Affirmative Action/Equal Opportunity employer and encourage applications from individuals belonging to historically underrepresented racial/ethnic groups, women, persons with disabilities, veterans, LGBTQ+ community members, and others to help us realize our vision of a diverse and inclusive workplace.

Vision: To ensure that all residents of Oregon can pursue prosperity and live free from poverty.

Mission: To provide stable and affordable housing while engaging leaders to formulate integrated statewide policies that address poverty and create opportunities for Oregonians.

Core Values: Collaboration – Compassion – Equity – Integrity – Leadership – Transparency.

• Work Environment: Hybrid – This role requires some in-person attendance.
• This is a permanent, full-time position.
• Current employees will be prioritized in the selection process.
• This recruitment aims to create a pool of qualified candidates for current and future openings.
• APPLICATION REQUIREMENTS: Submit your most recent Resume (maximum 2 pages). Ensure your profile aligns with your submitted resume.
• APPLICATION REQUIREMENTS: Include a 1-page Cover Letter addressed to the hiring manager, detailing how you meet the "Desired Attributes" for this role.
• Cover Letters that do not meet the specified criteria will be deemed ineligible.

The primary function of this role is to assess business workflows, identify technological solutions, and create implementation strategies that support various business program areas.

Business workflow assessment typically involves a thorough examination of operational processes, controls, and limitations, focusing on necessary modifications or recognized opportunities. These modifications may relate to new regulations, updated security protocols, evolving technology frameworks, efficiency enhancements, or changing business landscapes. This role necessitates frequent, intricate communication with business leaders and subject matter experts. Responsibilities may include business process modeling, documentation of procedures, customer journey analysis, and flowchart development.

Identifying technological solutions entails researching industry products, peer implementations, enterprise standards, and agency technical frameworks. The suitability and availability of solutions are often influenced by statewide contracts, security constraints, budgetary considerations, and architectural compliance.

Implementation planning generally involves crafting business cases, project charters, and other relevant project documentation. This work often occurs in collaboration with internal partners such as agency program sections, procurement offices, and project management offices, as well as external partners like enterprise information services and cybersecurity teams.

The Business Analyst will also collaborate with senior analysts to assist in strategic planning, disaster recovery assessments, and oversight evaluations.

(a) Five (5) years of experience in information systems, including:

Business workflow analysis, developing business cases, and creating processes for systems. Experience in application support and documentation is essential. Must be adept at facilitating requirements gathering and possess vendor management experience. Strong communication and problem-solving skills are required, along with a proven ability to coordinate process design from problem identification to system implementation. A CBAP certification is preferred or the willingness to obtain one.

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(b) An Associate's degree in Computer Science, Information Technology, or completion of a two (2) year accredited vocational training program in a related field;

---AND---

Three (3) years of experience in information systems, including:

Business workflow analysis, developing business cases, and creating processes for systems. Experience in application support and documentation is essential. Must be adept at facilitating requirements gathering and possess vendor management experience. Strong communication and problem-solving skills are required, along with a proven ability to coordinate process design from problem identification to system implementation. A CBAP certification is preferred or the willingness to obtain one.

---OR---

(c) A Bachelor's degree in Information Technology, Computer Science, or a related field

---AND---

One (1) year of experience in information systems, including:

Business workflow analysis, developing business cases, and creating processes for systems. Experience in application support and documentation is essential. Must be adept at facilitating requirements gathering and possess vendor management experience. Strong communication and problem-solving skills are required, along with a proven ability to coordinate process design from problem identification to system implementation. A CBAP certification is preferred or the willingness to obtain one.

The most competitive candidates will possess the following attributes, experience, and knowledge:

• Ability to facilitate meetings to ensure all requirements are clearly articulated and influence stakeholders towards consensus.
• Exceptional attention to detail and strong analytical capabilities.
• Effective communication skills, both verbal and written, with the ability to engage technical and non-technical individuals.
• Ability to establish and maintain effective working relationships, demonstrating excellent interpersonal skills and adaptability to changing conditions.
• Awareness of race and social justice, with the ability to positively influence equity, diversity, and inclusion in the workplace.

Joining our team means becoming part of an innovative group of professionals with access to a competitive salary and benefits package.

• A supportive environment that promotes career growth and cross-training opportunities.
• An agency that values work/life balance and overall wellness.
• Comprehensive benefits including employer-paid health insurance, vacation, sick leave, paid holidays, personal days, flexible spending accounts, and a retirement plan.

• Current State of Oregon employees: Apply through your employee account.
• External applicants: Follow the application instructions provided.
• APPLICATION REQUIREMENTS: Submit your most recent Resume (maximum 2 pages). Ensure your profile aligns with your submitted resume.
• APPLICATION REQUIREMENTS: Include a 1-page Cover Letter addressed to the hiring manager, detailing how you meet the "Desired Attributes" for this role.
• Cover Letters that do not meet the specified criteria will be deemed ineligible.

For inquiries regarding the job announcement or assistance with the application process, please refer to the appropriate contact channels.

The State of Oregon is dedicated to providing financial and program support to create and maintain opportunities for quality, affordable housing for residents of lower and moderate income. Our vision is to ensure that all Oregonians can pursue prosperity and live free from poverty. The housing crisis in Oregon has become a significant concern, with rising rents and home prices leading to increased housing instability and homelessness.

We are committed to strategic planning and resource investment, having restructured and reimagined our agency to emphasize data, research, and customer service.

The Information Technology Section is responsible for maintaining, modernizing, and developing IT systems and infrastructure for the agency, providing essential strategic and operational support across all agency areas.

• If you require reasonable accommodations under the Americans with Disabilities Act (ADA) or have questions about the application process, please reach out for assistance.
• The salary listed is the non-PERS qualifying salary range. If the successful candidate is PERS qualifying, the salary range will reflect an additional percentage.
• Please save a copy of this job announcement for reference as it may not be available to view after the job closes.
• Finalists will undergo a computerized criminal history check. Adverse background data may result in disqualification.
• Work Authorization: The State of Oregon does not offer visa sponsorship. If hired, applicants must complete I-9 documentation to confirm authorization to work in the United States.
• Veteran's Preference: Eligible veterans who meet the qualifications will receive preference in the selection process.