Learning Coordinator

1 week ago

Canton, Ohio, United States Point32Health, Inc. Full time
About the Role

We are seeking a highly organized and detail-oriented Learning Coordinator to join our Learning Development Center team at Point32Health, Inc. As a Learning Coordinator, you will play a pivotal role in delivering high-quality learning support to colleagues and managers across the organization.

Key Responsibilities
  • Colleague Inquiries: Serve as a key point of contact for colleagues and managers regarding learning policies, procedures, reporting, and other inquiries. Provide guidance and support to resolve issues effectively.
  • Data Management: Leverage a collaboration management system for tracking requests and resolve, transfer or escalate requests to other learning colleagues for efficient issue resolution. Maintain learning databases and electronic records, ensuring data accuracy, completeness, and confidentiality. Generate reports and analytics as needed to support learning initiatives.
  • Learning Administration: Conduct intake for all HR learning-related inquiries and escalate to appropriate parties, as necessary. Ensure timely resolution of requests and follow requests through to completion to provide best colleague experience. Track and monitor requests to identify root cause of issues. Document inquiry resolution and escalation in a collaboration management system.
  • Policy and Compliance: Stay updated on learning policies, regulations, and compliance requirements. Ensure adherence to company policies and procedures in all HR-related activities.
  • Training and Development: Support training initiatives by coordinating training sessions, maintaining training calendars, tracking training completion, performing CEU administrative tasks, and assisting with training logistics as needed.
  • Continuous Improvement: Identify opportunities for process improvement within the HR Learning Development Center. Identify trends and provide insight to increase operational efficiencies. Contribute to the development and implementation of best practices and standardized processes.
Requirements
  • Education: High school diploma or equivalent. Bachelor's degree in human resources, Business Administration, or related field preferred.
  • Experience: 1-3 years of experience in HR administration, shared services, a related role, or an equivalent combination of education and experience.
  • Skill Requirements: Proficiency in HRIS systems, Microsoft Office Suite (Word, Excel, PowerPoint), and other HR-related software. Strong attention to detail, organizational skills, and ability to handle confidential information with discretion. Excellent communication skills (written and verbal) with the ability to interact effectively with colleagues at all levels. Knowledge of HR policies, employment laws, and regulatory requirements. Customer service orientation and problem-solving skills. Ability to work independently, prioritize tasks, and meet deadlines in a fast-paced environment.
What We Offer
  • Competitive compensation and benefits package
  • Opportunities for professional growth and development
  • Collaborative and dynamic work environment
  • Recognition and rewards for outstanding performance
About Point32Health, Inc.

Point32Health, Inc. is a leading health and wellbeing organization, delivering an ever-better personalized health care experience to everyone in our communities. We are committed to making diversity, equity, inclusion, accessibility, and health equity part of everything we do-from product design to the workforce driving that innovation.

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