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Front Desk Coordinator

2 months ago

Philadelphia, Pennsylvania, United States Dr. John C. Owens III LLC Full time
Job Title: Front Desk Receptionist

Owens Dentistry is seeking a highly skilled and organized Front Desk Receptionist to join our team. As a key member of our front office staff, you will be the first point of contact for our patients and play a vital role in ensuring a positive and efficient experience for all visitors.

Responsibilities:
  • Greet and welcome patients as they arrive at the office, providing a warm and welcoming atmosphere.
  • Answer, screen, and forward incoming phone calls in a timely and professional manner.
  • Provide accurate and helpful information to patients regarding their dental care and treatment options.
  • Perform various administrative tasks, including filing, photocopying, emailing, and faxing.
  • Verify patient insurance information and assist with billing and payment processes.
  • Phone in prescriptions to pharmacies and confirm patient appointments.
Requirements:
  • High school diploma or equivalent required.
  • Excellent communication and interpersonal skills, with the ability to work effectively with patients, staff, and external partners.
  • Strong organizational and time-management skills, with the ability to prioritize tasks and manage multiple responsibilities.
  • Proficiency in office software and equipment, including computers, phones, and printers.
  • A professional and positive attitude, with a commitment to providing exceptional customer service.

We offer a competitive salary and benefits package, as well as opportunities for professional growth and development. If you are a motivated and organized individual with a passion for delivering exceptional customer service, we encourage you to apply for this exciting opportunity.