Technology Product Manager

2 weeks ago


Novi, Michigan, United States Fortis Payment Systems LLC Full time
Job Overview

Company: Fortis Payment Systems LLC

Position: Product Manager

Role Summary

At Fortis, we are at the forefront of payment processing solutions. Our offerings encompass a variety of services such as credit and debit card processing, electronic check acceptance, loyalty programs, and point-of-sale (POS) systems tailored for businesses of all sizes. We are dedicated to delivering secure, efficient, and reliable payment solutions that enhance operational efficiency and improve customer interactions.

Key Responsibilities

Product Vision and Strategy

  • Formulate and articulate a comprehensive product vision and strategy that aligns with organizational objectives and market requirements.
  • Conduct thorough market research and competitive assessments to uncover opportunities and guide product development.

Stakeholder Engagement

  • Collaborate with essential stakeholders, including clients, partners, and internal teams, to collect insights and ensure product alignment with business goals.
  • Deliver product updates, roadmaps, and strategic initiatives to leadership and relevant stakeholders.

Product Development Collaboration

  • Work in conjunction with the Product Owner to outline product specifications and requirements, ensuring stakeholder collaboration.
  • Assist the Product Owner in prioritizing features to shape product roadmaps and delivery timelines.

Market Launch Strategies

  • Design and implement go-to-market strategies, including product launches, in close partnership with marketing and sales teams.
  • Coordinate with marketing and sales departments to foster product adoption and enhance customer engagement.

Performance Monitoring

  • Develop financial business cases for proposed product initiatives to evaluate ROI and inform prioritization.
  • Track and analyze key performance indicators of products to drive continuous improvement.
  • Collect and prioritize customer feedback to refine product features and functionalities.
Qualifications
  • Bachelor's degree in business, computer science, engineering, or a related discipline.
  • Demonstrated experience as a product manager, ideally within the payments or fintech sector.
  • Strong analytical and problem-solving capabilities, with a focus on data-driven decision-making.
  • Proven history of managing all facets of a successful product throughout its lifecycle.
  • Outstanding communication and interpersonal skills, with the ability to work effectively across diverse teams.
  • Familiarity with agile methodologies and project management tools.
  • Ability to excel in a fast-paced, dynamic environment while managing multiple priorities.
  • Strong leadership qualities and the capacity to influence and drive initiatives.
Benefits
  • Competitive salary and comprehensive benefits package.
  • Extensive health, dental, and vision insurance.
  • 401k plan with company matching.
  • Opportunities for professional growth and development.
  • Collaborative and dynamic work environment.
  • Flexible working hours and remote work options.

Fortis is an equal opportunity employer committed to fostering a diverse and inclusive workplace.



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