Assistant Bakery Manager Novi

5 days ago

Novi, Michigan, United States Nothing Bundt Cakes #233 Full time
Job Summary

We are seeking a highly skilled and experienced Assistant Bakery Manager to join our team at Nothing Bundt Cakes #233. As a key member of our bakery operations team, you will be responsible for leading our team to deliver exceptional customer experiences, drive sales and profitability, and maintain the highest standards of quality and service.

Key Responsibilities
  • Guest Experience: Prioritize the guest experience, model superior guest engagement, and foster a positive work environment.
  • Team Leadership: Partner with the Bakery Manager to lead all aspects of the guest experience, cake production, brand and merchandise presentation, work environment, P&L management, and inventory control.
  • Operational Excellence: Ensure NbC product, service, bakery environment, and visual merchandising standards are consistently upheld and that all bakery operations adhere to food and health safety standards and NbC policies and procedures.
  • Administrative Support: Assist the Bakery Manager in executing operational and administrative responsibilities, including cake production plans, productivity goal setting, team scheduling, supply ordering, sales and labor reporting, basic accounting and expense control procedures, and payroll processing.
  • Special Orders: Co-manage special-order fulfillment via web and email for individual guests and corporate accounts as well as large, complex orders and deliveries.
  • Opening and Closing Procedures: Co-facilitate the opening and closing of the bakery, including cash-drawer balancing and bank deposits.
  • Marketing Support: Contribute to marketing strategy execution in the local community by helping to coordinate and participating in special, brand-building events.
Core Values and Leadership Competencies
  • Servant's Heart: Goes above and beyond to support and develop the team and create a superior guest experience.
  • Spirit of a Champion: Demonstrates an intense drive, a commitment to excellence, and a passion to succeed.
  • Genuine Connections: Projects warmth, enthusiasm, and optimism that attracts and energizes others.
Requirements
  • Education: High school diploma or GED; post-secondary education is a plus.
  • Experience: 1-3 years of guest-facing experience in a retail, restaurant, or food service environment, preferably in a lead role with progressive managerial responsibilities.
  • Skills: Demonstrated success creating a superior guest experience, coaching others to do the same, training new team members, directing the work of others, and achieving productivity goals.
  • Technical Skills: Basic proficiency in Microsoft Word, Excel, and Outlook, with comfort in learning new technologies.

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