Operations Director

6 days ago


Redlands, California, United States Burlington Full time
Job Summary

We are seeking an experienced Operations Manager to lead our distribution center team. As an Operations Manager, you will be responsible for managing and directing the distribution center to ensure merchandise moves smoothly through the facility to its final destination.

Key Responsibilities
  • Lead a team of Area Managers and oversee various areas such as Inbound Operations, Put to Light, Ticketing, Quality Verification/Quality Control, and Outbound Operations.
  • Ensure all DC operations run efficiently, facilitating the receipt, processing, storage, packing, and shipping of merchandise.
  • Implement systems that seamlessly adjust to the dynamic demands of our distribution center operations, conducting the seamless flow of peak efficiency.
  • Guide and mentor Area Managers and associates, promoting a culture of operational excellence and customer satisfaction.
  • Develop and maintain relationships with internal stakeholders, including warehouse management systems, to ensure seamless communication and coordination.
  • Monitor and analyze key performance indicators (KPIs) to identify areas for improvement and implement corrective actions.
  • Collaborate with cross-functional teams to drive business growth and improve operational efficiency.
Requirements
  • Bachelor's degree or a combination of education and experience.
  • 4+ years of experience leading in a high-volume distribution environment.
  • Understanding of supply chain, distribution, warehouse, transportation, and inventory management.
  • Excellent communication, interpersonal, and organizational skills.
  • Good reasoning, conflict-management, and analytical and problem-solving skills.
  • Experience with WMS, distribution technology, and distribution equipment (conveyors, MHE, etc.).
  • Able to read and interpret necessary policies and procedures to perform updates and operate systems and other programs within the Distribution Center.
  • Ability to work a flexible schedule.
  • Able to access all areas of the Distribution Center, including the mezzanine platforms.
  • Ability to lift and move boxes weighing 40 lbs. or more and the ability to stand for extended periods of time.
  • Bi-lingual (English / Spanish) a plus.
What We Offer
  • Competitive wage.
  • Flexible hours.
  • Associate discount.
  • Medical, dental, and vision coverage.
  • Life and disability insurance.
  • Paid time off.
  • Paid holidays.
  • 401(k) plan.


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