Office Administration Specialist
3 weeks ago
Parry Insurance
As a distinguished, family-operated insurance firm, we pride ourselves on leveraging cutting-edge technology to deliver exceptional service to our clients and insurance partners. Our commitment to integrity and outstanding service has earned us a respected position within the communities we serve. Our goal is to foster enduring relationships with our clients, positively impact society through our work, and cultivate an inclusive environment where everyone can excel.
We value teamwork, personal growth, and excellence. By becoming part of our organization, you will have the chance to enhance your skills, pursue continuous learning, and experience both personal and professional development. We recognize and reward our employees for their contributions, innovative ideas, and collaborative spirit.
Position Summary
We are in search of a proactive and self-motivated individual who thrives on quickly acquiring new skills to fill the administrative support role. You will operate with minimal oversight, proactively addressing needs, servicing clients, and creating efficiencies. Your organizational skills and ability to foster relationships with colleagues, clients, and insurance carriers will be essential. With strong communication abilities and a solid work ethic, you will employ critical thinking, work autonomously, and anticipate the needs of the agency and client inquiries.
Key Responsibilities
- Facilitating client payment processes
- Managing customer cancellation statuses and securing payments
- Overseeing claims submissions
- Preparing and dispatching client communications
Required Skills
The ideal candidate will possess:
- Proficiency in current and emerging technologies
- Experience with Applied Epic is a plus
- Familiarity with MS Office, DocuSign, Zoom, and Adobe software
- Exceptional verbal and written communication skills
- Strong mathematical abilities
- A positive demeanor, active listening skills, and empathy
- Excellent organizational and time management capabilities
- Ability to manage multiple tasks in a dynamic environment with tight deadlines
- A commitment to integrity and confidentiality
What We Provide
- Competitive salary
- Focus on work-life balance and employee wellness
- Flexible hybrid work arrangements
- Opportunities for professional development
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