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Medical Records Release Specialist
2 months ago
MRO Corporation, a leader in disclosure management solutions for healthcare providers, is seeking a qualified individual to support our disclosure management services within the healthcare sector.
Position Overview: The Medical Records Release Specialist plays a crucial role in managing Release of Information (ROI) requests for patient medical records at designated client locations.
Key Responsibilities:
- Respond to inquiries from medical staff and support personnel regarding medical records or patient identification.
- Accurately log medical record requests into the MRO database.
- Assess and determine which records to release by verifying requestor information in compliance with HIPAA regulations and gathering necessary patient data from various sources, including electronic and physical records.
- When necessary, assist walk-in clients seeking ROI information and document the details in the MRO database.
- Prioritize and process requests from physician offices, ensuring timely faxing of information as needed.
- Adhere to site-specific policies and regulations.
- Manage cash payments for requests at designated locations when required.
- Report any issues to management that may hinder the prompt release of records.
Qualifications:
- High School Diploma or GED is required.
- Previous experience in Release of Information within the Medical Records field is essential.
- Proficient in computer applications with at least one year of data entry experience.
- Strong verbal communication skills with a proven ability to address customer inquiries effectively.
- Detail-oriented with a history of dependability in the workplace.
- Familiarity with medical terminology and knowledge of HIPAA regulations is advantageous.
MRO values its employees and is committed to creating a positive work environment. We offer competitive benefits, including:
- 401(k)
- Dental insurance
- Employee assistance program
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Work Schedule: Day shift, Monday to Friday.
Education Requirement: High school diploma or equivalent.
Experience: Preferred experience includes 1 year in data entry and 1 year in medical records.
Work Location: In-person role.
