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Administrative Support Specialist for Heating Oil Services

2 months ago

Langhorne, Pennsylvania, United States ECI Comfort Full time
Position Overview

Join our dedicated team at ECI Comfort as an Administrative Support Specialist in our heating oil division. This role is essential in maintaining our commitment to customer satisfaction and operational excellence.


What We Offer:
  • Engaging company events
  • Attractive compensation package
  • Employee perks and discounts
  • Flexible working hours
  • Paid leave

Your Role:

As an Administrative Support Specialist, you will play a crucial role in our office environment, providing vital assistance in customer service and administrative functions related to our heating oil services. Your responsibilities will include:


Customer Engagement:
  • Responding to customer inquiries through various communication channels.
  • Providing detailed information regarding our heating oil services, pricing, and delivery timelines.
  • Assisting customers with order placements, payment processing, and account management.
Administrative Duties:
  • Maintaining accurate records of customer accounts and transactions.
  • Coordinating heating oil deliveries and service appointments.
  • Preparing and distributing invoices, marketing materials, and other essential communications.
Collaborative Efforts:
  • Working closely with sales, marketing, and service teams to ensure effective communication and coordination.
  • Assisting with special projects and additional tasks as required.
  • Providing support to the oil and office team, including scheduling meetings and managing data.
  • Participating in the development of marketing strategies to enhance our heating oil services.
  • Engaging in community events to promote brand awareness and customer interaction.
  • Attending industry trade shows and conferences to expand your knowledge of the energy sector.
  • Contributing to the transition of our oil department towards sustainable practices and energy-efficient solutions.

Are You the Right Fit?
  • A degree is a plus, but enthusiasm and relevant skills are what truly matter.
  • Strong organizational skills with a keen eye for detail and the ability to manage multiple tasks.
  • Excellent verbal and written communication skills, with a collaborative mindset.
  • Proficient in standard office technology and eager to solve problems creatively.
  • Passionate about advancing our heating oil services towards a greener future.
  • Comfortable with video communication to promote our services.
  • Willing to work in our office with options for occasional remote work.

Benefits of Joining Us:
  • Be part of a significant movement towards sustainability.
  • Start with part-time hours, with the potential for full-time growth.
  • Experience a vibrant company culture.
  • Compensation that reflects your growth and contributions.
  • Gain hands-on experience in sales, marketing, and energy services.

Our Core Values:
  • Pursuit of Excellence - Striving for excellence in all endeavors.
  • Teamwork - Collaborating to serve our customers effectively.
  • Thirst for Knowledge - Committed to continuous improvement.
  • Get It Done - Focused on achieving results.

Join Us:

If you are looking for a meaningful opportunity where you can make a difference and grow professionally, we would love to hear from you.