Operations Manager

7 days ago


Manchester, New Hampshire, United States Fish Window Cleaning Full time
Job Summary

Fish Window Cleaning is seeking a highly motivated and organized Operations Manager to join our team. As a key member of our management team, you will be responsible for overseeing the daily operations of our window cleaning business, ensuring that all work orders are completed efficiently and effectively.

Key Responsibilities
  • Manage Daily Production: Oversee the scheduling and distribution of work orders, ensuring that all work is completed on time and to the highest standard.
  • Inventory Management: Maintain accurate inventory levels of window cleaning equipment, ensuring that all equipment is in good working order.
  • Commercial Account Management: Manage commercial account work, coordinating with customer contacts to ensure that all needs are met.
  • Financial Management: Handle payments, deposits, and processing, ensuring that all financial transactions are accurate and up-to-date.
  • Team Management: Manage a team of window cleaners, including performance reviews, discipline, and recognition.
  • Recruitment and Training: Manage the recruitment, hiring, and training of new window cleaners.
  • Safety Training: Conduct weekly safety training for window cleaners, documenting all safety incidents.
  • Sales and Marketing: Develop and implement sales and marketing strategies to grow our commercial customer base.
  • Performance Metrics: Establish and track weekly, monthly, quarterly, and annual sales goals to ensure that our business is meeting its targets.
Requirements
  • Physical Requirements: Ability to stand for long periods, lift up to 60 lbs, and perform repetitive motions with hands, wrists, and arms.
  • Work Environment: Ability to work in temperatures ranging from 0 to 110 degrees, assemble, lift, and climb ladders up to 30 feet.
  • Education and Experience: Previous management experience preferred, excellent organizational skills, and ability to motivate others to perform assigned tasks.
  • Communication Skills: Excellent oral and written communication skills, ability to prioritize and assign responsibilities to others.
  • Team Building: Experience selling and/or working with customers preferred, ability to train others, and valid driver's license.
What We Offer
  • On-the-Job Training: Comprehensive training program to ensure that you have the skills and knowledge needed to succeed in this role.
  • Competitive Compensation: Competitive salary and bonus opportunities, uniforms furnished, and a positive work environment.


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