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Regional Operations Manager

2 months ago

Manchester, New Hampshire, United States General Linen + Uniform Service Full time
Job Overview

Position: Regional Operations Manager

Location: Maine

Role Summary: The Regional Operations Manager (ROM) is tasked with supervising the effectiveness of designated service routes. This role involves leading a team of Route Supervisors and Service Representatives, with a focus on enhancing customer loyalty, driving business expansion, and increasing market presence. Key responsibilities include:

  • Ensuring a secure working environment and upholding safety protocols
  • Partnering with Human Resources for recruitment, onboarding, and training initiatives
  • Meeting performance objectives through effective management systems
  • Conducting consistent performance assessments
  • Collaborating with the Sales team to achieve targets
  • Boosting profitability through strategic initiatives and operational efficiencies
  • Mentoring the team to foster proactive customer engagement
  • Tracking Accounts Receivable performance metrics
  • Formulating strategies for market expansion

Qualifications:

  • Demonstrated leadership and management capabilities
  • Exceptional customer service and sales skills
  • Experience in negotiation and project oversight
  • Strong communication abilities
  • Competence in MS Word and Excel
Company Overview

General Linen + Uniform Service is a premier provider of textile services for the Food & Beverage and Healthcare sectors.