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Strategic Partnerships Manager
1 month ago
Extend is revolutionizing the $100 billion-per-year protection plan industry by harnessing cutting-edge technology and delivering exceptional customer service. Our innovative, technology-forward omnichannel and API-first solution empowers merchants to offer protection plans both online and in-store, while providing their customers with a seamless and modern support experience that addresses the issues associated with legacy underwriters. Recently, we launched a shipping protection solution, expanding our addressable market and creating value for merchants.
Role OverviewAs a member of the Strategic Partnerships team, you will have a unique opportunity to drive strategic growth for a Series C startup on an exciting growth trajectory. You will work closely with executive leadership and product teams to spearhead emerging and mid-market partnerships with top brands and retailers in the Apparel, Footwear, Beauty/Cosmetics, and Consumables industries. This role involves orchestrating internal and external teams to establish long-term relationships with our partners, managing complex engagements, and delivering tailored solutions to meet their needs.
Key Responsibilities- Lead consultative sales engagements with C-level executives and cross-functional project stakeholders.
- Cultivate strong external relationships to understand partner needs and develop customized solutions.
- Develop and maintain in-depth knowledge of Extend's products, services, and eCommerce/Retail trends and KPIs.
- Coordinate internal cross-functional efforts across Solution Engineering, Pricing, Product, Legal, and Growth Strategy teams.
- Create and deliver customized materials, including financial models, presentations, and commercial agreements.
- Generate qualified pipeline through creative, multi-channel outreach strategies using a diverse tech stack.
- Achieve and exceed weekly/monthly KPI and Performance Metrics.
- Shape and build a growing sales organization.
- Bachelor's degree.
- 3-5+ years of experience in sales, consulting, or account management, with a track record of successfully executing complex projects.
- A curious, entrepreneurial individual with plenty of grit and analytical prowess.
- Proven ability to build and manage multiple stakeholder relationships.
- Excellent negotiation, written, and verbal communication skills.
- Strong team player excited to work cross-functionally and build internal relationships.
- Outbound lead sourcing experience (60-70% self-generated pipeline).
- Flexibility to travel as needed.
- Experience selling to the Retail industry or experience selling Payments, POS, Retail tech, Martech, or API-driven technologies.
- Located in the Bay Area and excited to come into office 2 days a week.
- Working with a great team from diverse backgrounds in a collaborative and supportive environment.
- Competitive salary based on experience, with full medical and dental & vision benefits.
- Stock in an early-stage startup growing quickly.
- Very generous, flexible paid time off policy.
- 401(k) with Financial Guidance from Morgan Stanley.
