Client Relations Specialist

2 weeks ago


Madison, Wisconsin, United States Workforce Solutions Full time

At Workforce Solutions, we collaborate closely with organizations seeking exceptional talent. We are currently assisting a family-owned manufacturing firm in their search for a Customer Service Associate to oversee client interactions and account management.

Role Overview:

The Customer Service Associate plays a crucial role in daily customer engagement by delivering information regarding products, orders, shipping, and services, while also managing all administrative tasks that support the order entry process.

Essential Experience and Skills:

  • Proven experience in client management within a customer service capacity; background in manufacturing or a related field is advantageous.
  • Proficient in Microsoft Office and capable of navigating company-specific software applications.
  • Meticulous attention to detail to ensure precision in all responsibilities.
  • Exceptional organizational and time management abilities.
  • Able to thrive in a dynamic environment and effectively manage deadlines, executing tasks with minimal supervision.
  • Experience in a small business context is a beneficial asset.
Benefits and Perks:

This position offers a competitive salary along with a comprehensive benefits package that includes medical, dental, and vision coverage, paid time off, a 401k plan with employer matching, and optional supplemental insurance.

Work Schedule:

This hourly position typically entails a 40-hour work week, fully onsite during standard office hours from Monday to Friday, 8 AM to 5 PM.

Application Process:

The initial step involves submitting your resume. Qualified candidates will undergo a phone screening followed by an interview with the hiring organization.

Additional Opportunities:

Explore all available positions through our platform or reach out to our Lead Recruiting Partner for further inquiries.

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