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Client Relations Specialist

2 months ago

Madison, Wisconsin, United States Workforce Solutions, LLC Full time
Job Overview

Workforce Solutions, LLC is collaborating with a reputable family-owned manufacturing firm in search of a Customer Service Associate to oversee client interactions and account management.

Role Responsibilities:

The Customer Service Associate will engage with customers on a daily basis, providing essential information regarding products, orders, shipping, and services. This role also encompasses all administrative tasks that support the order entry process.

Qualifications and Skills Required:

  • Proven experience in a customer service capacity, particularly with client accounts; background in manufacturing or related fields is advantageous.
  • Proficient in Microsoft Office and capable of navigating company-specific software applications.
  • Meticulous attention to detail to ensure precision in all responsibilities.
  • Exceptional organizational and time management abilities.
  • Able to thrive in a fast-paced environment while managing deadlines effectively, with minimal supervision.
  • Experience in a small business context is a plus.

Benefits Offered:

This position offers a competitive salary along with a comprehensive benefits package, which includes medical, dental, and vision coverage, paid time off, a 401k plan with employer matching, and optional supplemental insurance.

Work Schedule:

This hourly position typically requires a 40-hour work week, fully onsite during standard office hours from Monday to Friday.

Application Process:

Interested candidates are encouraged to submit their resumes. Qualified individuals will undergo a phone screening followed by an interview process.

Additional Opportunities:

Explore more job openings through our company or reach out to our Lead Recruiting Partner for further information.