Client Relations Specialist

2 weeks ago


Madison, Wisconsin, United States Workforce Solutions, LLC Full time
Job Overview

Workforce Solutions, LLC is collaborating with a reputable family-owned manufacturing firm in search of a Customer Service Associate to oversee client interactions and account management.

Role Responsibilities:

The Customer Service Associate will be tasked with assisting customers on a daily basis by delivering information regarding products, orders, shipping, and services. This role also encompasses all administrative responsibilities that support the order entry process.

Qualifications and Skills Required:

  • Proven experience in client management within a customer service capacity; familiarity with manufacturing or related sectors is advantageous.
  • Proficient in Microsoft Office and capable of navigating company-specific software applications.
  • Meticulous attention to detail to ensure precision in all undertakings.
  • Exceptional organizational abilities and time management skills.
  • Able to thrive in a fast-paced environment while managing deadlines effectively, with the capability to execute tasks with minimal supervision.
  • Experience in a small business environment is beneficial.

Compensation and Benefits:

This position offers a competitive salary along with a comprehensive benefits package that includes medical, dental, and vision coverage, paid time off, a 401k plan with employer matching, and optional supplemental insurance.

Work Schedule:

This hourly position typically requires a 40-hour work week, fully onsite during standard office hours from Monday to Friday.

Application Process:

Interested candidates are encouraged to submit their resumes. Qualified individuals will undergo a phone screening followed by an interview process.

Additional Opportunities:

Explore more openings with us or reach out to our Lead Recruiting Partner for further information.



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