Senior Strategic Account Manager, Precision Solutions

2 weeks ago

New Britain, Connecticut, United States MicroCare LLC Full time
Job Overview

Join a forward-thinking organization that values its workforce as the cornerstone of its achievements. MicroCare LLC is a leader in providing innovative cleaning solutions while maintaining a commitment to environmental stewardship and cutting-edge research and development. We are currently seeking a Senior Strategic Account Manager.

MicroCare, LLC is an esteemed ISO 9001:2015 certified company, recognized for its proficiency in creating cleaning, coating, and lubrication fluids vital for various manufacturing and installation processes across diverse sectors, including electronics, healthcare, fiber optics, and metal fabrication. We specialize in crafting tailored solutions for cleaning, coating, lubrication, and infection control, particularly for the dental, medical, and veterinary fields.

Our dedication to innovation is evident in our development of numerous environmentally friendly and sustainable products designed to meet changing regulatory standards and the evolving needs of our esteemed clientele in cleaning, coating, and infection control.

As a two-time recipient of the Best Places to Work award, we pride ourselves on fostering a workplace culture that is inclusive, supportive, and collaborative. Our global facilities are characterized by a positive atmosphere where we respect and uplift our customers, suppliers, and each other. We believe in having fun while making a significant impact.

POSITION SUMMARY:

In this role, you will be tasked with cultivating and sustaining robust relationships with high-value corporate clients within MicroCare's Precision Cleaning and Medical Fluids sectors.

KEY RESPONSIBILITIES:

  1. Develop, enhance, and optimize relationships with key clients and prospective accounts.
  2. Utilize a consultative sales approach to deliver presentations and proposals that highlight value-driven solutions with a focus on compliance and environmental sustainability.
  3. Direct sales initiatives to introduce and promote MicroCare's Precision Cleaning and Medical product lines to targeted clients and medical device manufacturers.
  4. Provide training and support to MicroCare Precision Clean manufacturer representatives and distributors regarding vapor degreasing processes.
  5. Assess client needs, devise solutions for cleaning applications, and effectively communicate the business value proposition to clients and prospects.
  6. Demonstrate the ability to convey chemical and engineering concepts to both local management and executive teams.
  7. Leverage the full range of MicroCare products to increase "Share of Wallet" within existing accounts.
  8. Engage proactively with clients to create action plans that address inquiries and promote product innovation.
  9. Collaborate with the marketing team to enhance brand visibility and generate leads.
  10. Utilize MicroCare's CRM system to forecast and manage the sales pipeline, tracking and achieving sales and growth targets. Provide regular updates to company management on key account developments and potential project ROI.
  11. Participate in the negotiation of contractual and financial terms while ensuring ongoing client satisfaction throughout the sales process.
  12. Prepare and submit necessary sales and expense reports punctually.
  13. Stay informed about new technologies and the competitive and regulatory landscape.
  14. Attend industry trade shows and technical conferences to support product lines.
  15. Perform additional duties as assigned.

REQUIRED QUALIFICATIONS:

To excel in this role, candidates must meet the following qualifications:

  • Bachelor's degree in Chemistry, Life Sciences, or a related field.
  • Over 10 years of sales experience with strong presentation capabilities.
  • Proficient project management skills.
  • Previous experience in manufacturing systems development and implementation.
  • Strong customer focus.
  • Excellent interpersonal communication skills.
  • Able to thrive in a self-directed work environment.
  • Proficient in CRM systems and Microsoft Office Suite.
  • Willingness to travel domestically and occasionally internationally.

MicroCare LLC is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, citizenship, disability, or protected veteran status.

PREFERRED QUALIFICATIONS:

  • Willingness to travel frequently.
  • Ability to engage in frequent sitting, walking, and carrying.
  • Frequent driving may be required.

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