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Patient Access Representative Associate
2 months ago
UnitedHealth Group is seeking a skilled Patient Access Representative Associate to join our team. As a key member of our healthcare team, you will play a vital role in ensuring seamless patient experiences.
Key Responsibilities- Greet and welcome patients in person, providing a warm and professional atmosphere.
- Collect demographic and insurance information, ensuring accurate and timely data entry.
- Check in or interview patients to complete necessary paperwork, ensuring compliance with regulatory requirements.
- Direct patients to their appointments or procedures, providing clear instructions and support.
- Verify eligibility and benefits information for payers, interpreting results to ensure accurate billing.
- Collect co-pay or deductibles, responding to questions regarding financial assistance programs.
- 6+ months of customer service experience in an office/hospital setting.
- Intermediate level of proficiency with Microsoft Office products.
- Ability to work within the 2:30pm-11:00pm shift Monday – Friday.
- Ability to work every other weekend.
- Ability to work on-site for training within standard, daytime hours for first 3 weeks upon hire.
- Must be 18 years or older.
At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone–of every race, gender, sexuality, age, location, and income–deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups, and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes — an enterprise priority reflected in our mission.
Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity / Affirmative Action employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.
