Part Time Associate Patient Access Representative
3 weeks ago
At UnitedHealth Group, we're committed to helping people live healthier lives and making the health system work better for everyone. As a Part Time Associate Patient Access Representative, you'll play a vital role in delivering exceptional patient experiences.
Key Responsibilities:
- Welcoming patients and providing a standard registration process by collecting demographic and financial data.
- Verifying eligibility and benefits information for payers and interpreting results.
- Collecting co-pay or deductibles and responding to questions regarding financial assistance programs available.
- Directing patients to their appointments or procedures and assisting with scheduling add-on appointments.
- Using resources, tools, and procedures to complete accounts in assigned work queues.
Requirements:
- 6+ months of customer service experience in an office/hospital setting.
- Intermediate level of proficiency with Microsoft Office products.
- Ability to work 28 hours per week within a fluctuating schedule.
- Ability to attend training within standard daytime hours for the first three weeks upon hire.
Preferred Qualifications:
- Revenue Cycle Experience.
- Epic experience.
Why Choose UnitedHealth Group?
- We're committed to diversity, equity, and inclusion, creating a healthier atmosphere for everyone.
- We're an Equal Employment Opportunity / Affirmative Action employer, ensuring equal opportunities for all qualified applicants.
- We're a drug-free workplace, prioritizing the well-being of our employees.
Let's Work Together to Deliver Exceptional Patient Care
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