Cloud Operations and Support Engineer

2 weeks ago


Denver, Colorado, United States Marathon TS Full time

Marathon TS is seeking a skilled Cloud Operations and Customer Support Engineer to join our dedicated team, focusing on delivering exceptional support to our intelligence clientele.

Position Overview:

In this pivotal role, you will be part of our Continuous Operations Release Environment (CORE) team, tasked with providing efficient and cost-effective cloud solutions. Your contributions will be vital in enhancing and maintaining our cloud infrastructure, emphasizing operational excellence and superior customer service.

Primary Responsibilities:

  • Proactively oversee and sustain cloud infrastructure, ensuring optimal performance and availability.
  • Address and resolve customer inquiries, delivering high-quality technical support and service.
  • Collaborate with diverse engineering teams to facilitate user engagement with cloud applications in a complex enterprise setting.
  • Participate in application monitoring to identify and resolve performance or availability challenges.
  • Continuously assess supporting application infrastructure to detect and report scalability and performance concerns.
  • Create and maintain thorough documentation for application support processes.

Qualifications:

Education and Experience:

  • Bachelor's Degree in Information Technology, a related technical field, or an equivalent combination of education and experience.
  • 4-6+ years of experience in IT, with a strong emphasis on cloud operations and customer support.
Essential Skills:
  • Expertise in AWS cloud services and infrastructure management.
  • Outstanding troubleshooting and problem-solving capabilities.
  • Experience in delivering customer-oriented technical support.
  • Familiarity with Linux distributions (e.g., RedHat, CentOS).
  • Understanding of DevOps methodologies, Agile/Scrum practices, and continuous integration tools (e.g., GitLab CI, Nexus).
  • Strong communication and teamwork skills.

Location: On Customer Site

US Citizenship Required

Marathon TS is dedicated to fostering a creative, diverse, and inclusive workplace. We ensure that employment decisions are based on merit, qualifications, and abilities, without discrimination based on race, color, creed, religion, sex, national origin, disability, age, or any other characteristic protected by law.



  • Denver, Colorado, United States CitiusTech Full time

    About Us:At CitiusTech, we are dedicated to addressing the most significant challenges in the healthcare sector through innovative technology, creativity, and agility. With a workforce of over 8,500 healthcare technology experts globally, we empower healthcare digital transformation, business evolution, and industry-wide integration for more than 140...


  • Denver, Colorado, United States CitiusTech Full time

    About Us:At CitiusTech, we are dedicated to addressing the most significant challenges in the healthcare sector through innovative technology, creativity, and agility. With a global workforce of over 8,500 healthcare technology experts, we drive digital transformation, business evolution, and industry-wide integration for more than 140 organizations by...


  • Denver, Colorado, United States CitiusTech Full time

    About Us:At CitiusTech, we are dedicated to addressing the most significant challenges in the healthcare sector through innovative technology, creativity, and agility. With a global workforce of over 8,500 healthcare technology experts, we empower healthcare digital transformation, business evolution, and industry-wide integration for more than 140...


  • Denver, Colorado, United States Entrust Full time

    Position Overview:The IFI Cloud Service encompasses a diverse range of components, including web services, application servers, and databases. The Cloud Reliability Engineer (CRE) will be tasked with deploying and sustaining the IFIaaS applications within Hybrid Cloud settings. The selected candidate will oversee the operational management of all IFIaaS...


  • Denver, Colorado, United States Bank of America Full time

    Lead Cloud Operations Engineer - AzureLocation: RemoteJob Overview:At Bank of America, we are driven by a unified mission to enhance financial lives through the strength of every connection. Responsible Growth is the foundation of our operations, guiding how we serve our clients, colleagues, communities, and shareholders daily.Central to fostering...


  • Denver, Colorado, United States Eliassen Group Full time

    ***Onsite role with a focus on cloud technologies***The Eliassen Group is seeking a skilled DevOps Engineer to enhance our client's mobile and wireless projects. This position involves taking ownership of the design, development, and optimization of Continuous Integration and Continuous Deployment (CI/CD) Pipelines. We are in search of a forward-thinking...


  • Denver, Colorado, United States CitiusTech Full time

    About Us: -At CitiusTech, we are dedicated to addressing the most significant challenges in the healthcare sector through innovative technology, creativity, and agility. With a global team of over 8,500 healthcare technology experts, we empower digital transformation, business evolution, and industry-wide integration for more than 140 organizations using...

  • DevOps Cloud Engineer

    3 months ago


    Denver, Colorado, United States DEVLOGICS SOLUTIONS Full time

    Job DescriptionAs a SaaS Cloud /DevOps Engineer you will be responsible for creating and operating scalable cloud solutions in multiple clouds. This includes developing and coordinating cloud architecture to meet customer's needs in a cost aware environment.Primary Responsibilities Zealously promotes our 'Customer Centric' approach working to be a part of...


  • Denver, Colorado, United States Pax8, Inc. Full time

    About Pax8, Inc.Pax8, Inc. is a leading cloud-based technology marketplace that simplifies the cloud journey for our partners by integrating technology, business intelligence, and proactive service to deliver an unparalleled experience. Our mission is to be the world's favorite place to buy cloud products.Job SummaryWe are seeking a highly skilled Technical...


  • Denver, Colorado, United States Eliassen Group Full time

    ***Onsite Position in Denver, CO. W2 Only***The Eliassen Group is seeking a skilled DevOps Engineer to enhance our client's mobile and wireless projects. This role involves taking ownership of the design, development, and ongoing refinement of Continuous Integration and Continuous Deployment (CI/CD) Pipelines. We are in search of a DevOps innovator who can...


  • Denver, Colorado, United States Ping Identity Full time

    About Ping Identity: At Ping Identity, we are dedicated to ensuring that digital interactions are both secure and effortless for every user, without compromise. This concept of digital freedom is not only what we offer our clients but also what drives our company culture. Individuals join us not just to be part of a culture centered on digital freedom, but...


  • Denver, Colorado, United States Zivaro Full time

    Position OverviewWe are seeking a proficient Cloud Solutions Engineer II to enhance our team. This role focuses on managing customer workloads within cloud environments, particularly AWS. You will be instrumental in the planning, design, and development of secure cloud infrastructures. Your analytical abilities will be vital in ensuring operational...


  • Denver, Colorado, United States Eliassen Group Full time

    ***4 days onsite per week***The Eliassen Group is seeking a skilled DevOps Engineer to enhance our client's mobile and wireless projects. This role involves taking charge of the ideation, design, development, and ongoing enhancement of Continuous Integration and Continuous Deployment (CI/CD) Pipelines. We are in search of a DevOps visionary who can drive the...


  • Denver, Colorado, United States Entrust Full time

    Position Overview:The IFI Cloud Service encompasses a diverse range of components, including web services, application servers, and databases. The Cloud Reliability Engineer (CRE) will oversee the deployment and maintenance of IFIaaS applications within Hybrid Cloud environments. The selected candidate will manage the functional aspects of all IFIaaS cloud...


  • Denver, Colorado, United States Raytheon Full time

    About the RoleWe are seeking a highly skilled Senior Platform DevOps Engineer to join our team at Raytheon. As a key member of our engineering team, you will play a critical role in the design, development, and implementation of our cloud-based infrastructure.Key ResponsibilitiesDesign and implement cloud-based infrastructure services using technologies such...


  • Denver, Colorado, United States Eliassen Group Full time

    ***4 days onsite per week. W2 Only***Eliassen Group is seeking a skilled DevOps Engineer to enhance our client's mobile and wireless projects. This role involves taking charge of the design, development, and ongoing refinement of Continuous Integration and Continuous Deployment (CI/CD) pipelines. We are in search of a proactive DevOps expert who can drive...


  • Denver, Colorado, United States CitiusTech Full time

    About Us:At CitiusTech, we are dedicated to addressing the most significant challenges in the healthcare sector through innovative technology and agile methodologies. With a global team of over 8,500 healthcare technology experts, we drive digital transformation and convergence across more than 140 organizations, leveraging cutting-edge technologies and...


  • Denver, Colorado, United States RingCentral Full time

    About the RoleWe are seeking a highly skilled Senior Cloud Engineer to join our Infrastructure team at RingCentral. As a key member of our team, you will be responsible for designing, implementing, and maintaining our cloud-based infrastructure, ensuring high availability, scalability, and performance.Key ResponsibilitiesDesign and implement cloud-based...


  • Denver, Colorado, United States CitiusTech Full time

    About Us:At CitiusTech, we are dedicated to addressing the most significant challenges in the healthcare sector through innovative technology and agile methodologies. With a global workforce of over 8,500 professionals in healthcare technology, we empower digital transformation and convergence across more than 140 organizations, leveraging cutting-edge...


  • Denver, Colorado, United States Datadog Full time

    We are seeking a Senior Cloud Solutions Engineer to assist in the design, development, and deployment of our next generation of cloud provider management systems. At Datadog, our operations have expanded to encompass a diverse array of providers, geographical regions, and regulatory frameworks. This expansion has necessitated a reevaluation of our existing...