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Lead Cloud Operations Engineer

2 months ago

Denver, Colorado, United States Bank of America Full time
Lead Cloud Operations Engineer - Azure

Location: Remote

Job Overview:

At Bank of America, we are driven by a unified mission to enhance financial lives through the strength of every connection.

Responsible Growth is the foundation of our operations, guiding how we serve our clients, colleagues, communities, and shareholders daily.


Central to fostering Responsible Growth is our commitment to being an exceptional workplace for our employees globally.

We are dedicated to cultivating a diverse and inclusive environment for all.

We seek individuals with varied backgrounds and experiences, investing significantly in our employees and their families by providing competitive benefits that support their physical, emotional, and financial well-being.

Bank of America values collaboration while also offering flexibility tailored to the diverse roles within our organization.


Joining Bank of America means embarking on a rewarding career with opportunities for learning, growth, and making a significant impact, along with the ability to effect change.

Role Summary:

As a Lead Cloud Operations Engineer specializing in Azure, you will be instrumental in our organization's advancement and transformation.

Your responsibilities will include modernizing our current and future cloud operations workflows to streamline, enhance, and ensure consistency in the quality and urgency of investigations within our organization, along with establishing a clear decision-making framework for escalations to our partner teams.

Collaboration with partner teams will be essential as you continuously identify opportunities to minimize event volume, enhance event fidelity, and develop detections for emerging threats and risks.


Additionally, you will contribute to the development and maintenance of innovative training programs designed to rapidly upskill existing cybersecurity operations professionals for an Azure cloud operations environment, while also representing the organization in cloud-related operations during audits or regulatory examinations.


Key Responsibilities:
  • Investigate security events and incidents within cloud environments, utilizing advanced tools and methodologies to identify threats and vulnerabilities.
  • Design and implement comprehensive workflows for managing security events, ensuring prompt and effective response protocols.
  • Collaborate with cross-functional teams to develop and refine security policies, procedures, and best practices tailored to Azure cloud security operations.
  • Provide guidance and mentorship to junior team members, promoting their professional growth and enhancing overall team capabilities.
  • Stay informed about emerging threats, vulnerabilities, and industry trends, continually updating skills and knowledge to maintain expertise in cloud security.

Qualifications:
  • Extensive experience (7+ years) in cybersecurity operations, with a focus on Azure.
  • Proven expertise in investigating security events and incidents within cloud environments, demonstrating strong analytical and problem-solving skills.
  • Solid understanding of regulatory compliance requirements, particularly in highly regulated sectors (e.g., healthcare, finance, government).
  • Experience in designing and implementing workflows for security event investigation and response.
  • Strong communication and interpersonal skills, with the ability to effectively collaborate with cross-functional teams and mentor junior team members.
  • Ability to thrive in a fast-paced environment, managing multiple priorities and deadlines effectively.


This position is responsible for leading and coordinating a rapid, globally coordinated response for complex information security events and cybersecurity threats that may impact the confidentiality, integrity, and availability of the bank's information and information systems.

Key responsibilities include coordinating actions to contain and recover from escalated incidents and abnormal and malicious activities, while minimizing the impact and exposure to legal, financial, reputational, operational, and regulatory risks.


Shift:
1st shift (United States of America)

Hours Per Week:
40


Bank of America and its affiliates are committed to hiring qualified candidates without regard to race, religious creed, religion, color, sex, sexual orientation, genetic information, gender, gender identity, gender expression, age, national origin, ancestry, citizenship, protected veteran or disability status, or any factor prohibited by law, and as such affirms in policy and practice to support and promote the concept of equal employment opportunity and affirmative action, in accordance with all applicable federal, state, provincial, and municipal laws.

The company also prohibits discrimination on other bases such as medical condition, marital status, or any other factor that is irrelevant to the performance of our teammates.

Bank of America aims to create a workplace free from the dangers and resulting consequences of illegal and illicit drug use and alcohol abuse.

Our Drug-Free Workplace and Alcohol Policy establishes requirements to prevent the presence or use of illegal or illicit drugs or unauthorized alcohol on Bank of America premises and to provide a safe work environment.

Bank of America retains the discretion to interpret the terms or language used in any of its communications according to the provisions contained in the plan documents.

Bank of America also reserves the right to amend or terminate any benefit plan in its sole discretion at any time for any reason.