Cloud Reliability Engineer

2 weeks ago

Denver, Colorado, United States Entrust Full time

Position Overview:

The IFI Cloud Service encompasses a diverse range of components, including web services, application servers, and databases. The Cloud Reliability Engineer (CRE) will oversee the deployment and maintenance of IFIaaS applications within Hybrid Cloud environments. The selected candidate will manage the functional aspects of all IFIaaS cloud environments, applications, networks, project scoping, and the resolution of application and network challenges.

Key Responsibilities:

  • Design and maintain a hybrid cloud environment utilizing Microsoft Azure and on-premise solutions.
  • Lead and contribute to the design and implementation of IFIaaS service initiatives.
  • Ensure the reliability, maintenance, and upgrades of IFIaaS applications.
  • Participate in the service operations center, focusing on proactive data analysis to guarantee uptime and service quality.
  • Conduct product evaluations and provide recommendations.
  • Implement software enhancements and automation strategies to boost performance and reliability of the IFIaaS solution.
  • Update Build Books, automation processes, and create new templates as necessary.
  • Manage activities with integrity, adhering to the organization's policies and practices.
  • Provide escalation support to resolve technology stack-related issues.
  • Conduct incident analysis and problem resolution.
  • Perform data analysis to assess service quality and system scalability.
  • Collaborate with network architects to design and implement effective company networks.
  • Work with the Networking CoE team to establish and enforce network security protocols.
  • Mentor and coach junior engineering staff.
  • Conduct regular assessments of network performance.
  • Scope Epics and User stories, assisting with weekly sprint planning.
  • Address escalated application support issues.
  • Contribute to the operations support model, participating in a 24x7 on-call support rotation and off-hours maintenance as assigned.
  • Undertake additional duties and projects as required.

Basic Qualifications:

  • Bachelor's Degree in Computer Science, Software Engineering, or a related field.
  • 5+ years of experience in IT deployments.
  • Extensive experience with enterprise-level micro-services applications, including their deployment and maintenance in distributed environments.
  • Hands-on experience with DevOps tools (Ansible, Terraform, Jenkins, Octopus Deploy, etc.), networks, network security, and high-level managerial skills.

About Entrust:

Entrust is dedicated to ensuring safe and trusted identities, payments, and data protection globally. In today's world, seamless and secure experiences are essential, whether crossing borders, making purchases, or accessing corporate networks. With a comprehensive range of digital security and credential issuance solutions, it's no surprise that the world's most trusted organizations rely on us.

Entrust Corporation is an EOE/AA/Veteran/People with Disabilities employer.

Entrust is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, sex, color, religion, sexual orientation, gender identity, national origin, protected veteran status, or disability.

NO AGENCIES, NO RELOCATION

#LI-GR1

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