Retail Sales Specialist, Mobile Solutions

2 weeks ago


Minneapolis, Minnesota, United States T-Mobile Full time

Join T-Mobile's Dynamic Team

At T-Mobile, we prioritize your growth and success. Our comprehensive Total Rewards Package is designed to ensure that our employees receive the same exceptional care we extend to our customers.

All team members benefit from a competitive base salary and a robust compensation package, which includes:

  • Annual stock grants
  • Employee stock purchase plans
  • 401(k) plans
  • Access to free, year-round financial coaching

Position Overview:

As a Mobile Solutions Specialist, you will be an integral part of our Retail Team, embodying the T-Mobile brand. You will be a brand ambassador, generating enthusiasm and excitement around our innovative products and services.

Your passion for technology and customer engagement will shine in a fast-paced environment where you will:

  • Foster meaningful connections with customers
  • Identify customer needs and provide tailored solutions
  • Meet performance targets related to sales and customer satisfaction

Key Responsibilities:

  • Deliver exceptional service and sales to our customers, ensuring a top-tier customer experience
  • Utilize digital tools effectively during customer interactions
  • Engage in continuous learning about T-Mobile's offerings and the latest in wireless technology
  • Collaborate with T-Mobile team members across various channels

Qualifications:

Education:

  • High School Diploma or GED (Required)

Experience:

  • 30 days of experience as a T-Mobile Mobile Associate (Required)
  • 6 months of customer service or sales experience in a retail setting (Preferred)

Skills and Attributes:

  • Strong customer advocacy with a focus on building relationships
  • Ability to balance customer experience with performance objectives
  • Desire to collaborate and learn within a team environment
  • Competitive spirit and confidence in a sales-driven atmosphere

Compensation:

Hourly Base Pay: $18.00

Annualized Incentive Target: $18,000

All employees at T-Mobile are guaranteed to earn $20/hour, inclusive of base pay and incentives. Additionally, every employee is eligible for an Annual Stock Grant.

Benefits:

We offer a comprehensive benefits package that includes:

  • Medical, dental, and vision insurance
  • Flexible spending accounts
  • Paid time off and holidays
  • Tuition assistance and college coaching
  • Employee stock grants and purchase plans

At T-Mobile, we are committed to fostering a diverse and inclusive workplace. We welcome applicants from all backgrounds and are dedicated to providing equal employment opportunities.



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