Retail Sales and Service Representative

6 days ago


Minneapolis, Minnesota, United States Fifth Wall Full time

**About Fifth Wall**

Fifth Wall is a dynamic and innovative retail company seeking a highly skilled and enthusiastic Sales and Customer Experience Specialist to join our team. As a Sales and Customer Experience Specialist, you will play a critical role in delivering exceptional customer experiences and driving sales growth in our retail location.

**Key Responsibilities**

• Assist customers through the discovery, experience, and purchase process, providing expert-level knowledge of all products in the showroom.

• Maintain a deep understanding of our products and services, staying up-to-date with product research and FAQs through regular training and research.

• Effectively communicate our company's vision and mission statement to customers, showcasing our unique value proposition.

• Assist with in-store events, promotions, and product launches, ensuring a seamless and engaging customer experience.

• Contribute to maintaining a clean, organized, and visually appealing showroom, including restocking and merchandising products.

• Collaborate with the sales team to achieve sales targets and provide exceptional customer service.

**Requirements**

• 1+ years of experience in a high-touch customer service role, preferably in a retail or sales environment.

• Strong passion for new and emerging technology, with a desire to stay up-to-date on the latest trends and innovations.

• Excellent communication and interpersonal skills, with the ability to effectively engage with customers and colleagues.

• Ability to lift and carry up to 50 pounds, as well as maneuver around the sales floor and stockroom.

• Ability to work a flexible schedule, including weekends and evenings, to meet the needs of the business.



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