Lead Community Support Counselor

1 week ago


Chicago, Illinois, United States Trilogy Full time

Position Overview

The Lead Community Support Counselor will deliver essential community assistance, care coordination, and referral services to individuals participating in the Critical Time Intervention Project. This role involves conducting community-based visits tailored to the specific needs of clients at various stages of the project. The Lead Counselor will play a pivotal role in managing casework and care coordination, facilitating referrals to more comprehensive Trilogy services, and connecting clients with additional community resources.

Key Responsibilities

  • Manage a caseload of clients throughout the three phases of the CTI project, focusing on achieving housing stability and fostering community connections.
  • Assist clients in accessing specialized care and community resources as required.
  • Collaborate with the client's treatment team and support network to create recovery plans aimed at maintaining stable housing.
  • Ensure seamless continuity of care by helping clients link with external services and resources.
  • Accompany clients to significant community appointments and provide support in areas such as housing, substance use, budgeting, social support, and medication management.
  • Advocate for clients and empower them to advocate for themselves when appropriate.
  • Exemplify effective communication within a multidisciplinary team approach to client care.
  • Coordinate care with interdisciplinary staff, external organizations, and family members to ensure comprehensive support for clients.
  • Provide mentorship, guidance, and training to new staff and interns.
  • Engage in activities to enroll new clients into the CTI project.

Qualifications

  • Possess one of the following qualifications:
    • Bachelor's degree in counseling, social work, psychology, or a related human services field.
    • Bachelor's degree in another field with two years of supervised clinical experience in a mental health environment.
    • Any other qualification indicating the individual is a Mental Health Professional.
    • IMCANS Certified and proficient in assessment and treatment planning or the ability to obtain IMCANS certification within 60 days of employment.
  • Valid driver's license with daily access to a vehicle and appropriate auto liability insurance.
  • Minimum of one year of experience working with individuals facing mental health and/or substance use challenges.
  • Experience in community-based services is preferred.
  • Ability to complete documentation for progress notes, assessments, and tracking for the CTI project.
  • IMCANS certified and capable of conducting IMCANS assessments with clients enrolled in the CTI project.
  • Actively participate in team meetings and staffing related to CTI clients.
  • Assess clients' personal, medical, emotional, social, and environmental circumstances through home, community, and office visits.
  • Assist clients in recognizing signs of de-compensation and collaboratively identify coping strategies.
  • Support clients in developing independent living skills, including personal hygiene, housekeeping, nutrition, and shopping.
  • Educate and assist clients in applying for entitlements such as Supplemental Security Income, Social Security Disability Insurance, Medicare, Medicaid, and SNAP benefits.
  • Perform other related duties and projects as assigned.


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