Customer Success Innovation Leader
15 hours ago
At Intuit, we're committed to creating connections that power loyalty and growth through extraordinary relationships. As a Customer Success Innovation Leader, you'll play a key role in driving innovation and growth by delivering exceptional customer service experiences.
About the RoleWe're seeking an experienced leader with a strong background in delivering excellent customer service experiences. The successful candidate will have 3+ years of experience as a people, team, and customer-centric leader or project manager, with a commitment to personal high standards proven by initiative, self-motivation, & contribution to company goals.
The salary for this role is estimated to be between $100,000 - $120,000 per year, plus a competitive benefits package.
Key Responsibilities- Define, lead, and execute experimentation to alleviate customer pain points & optimize efficiencies
- Analyze & share learnings to foster data-driven decisions
- Co-create strategies that focus on enhancing value, customer growth, and our continued evolution
- Strong computer skills and ability to learn Intuit products, techniques, and processes quickly
- Ability to manage multiple priorities within a high-volume and fast-paced environment, including adapting to shifting business needs
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