Customer Success Innovation Leader

15 hours ago


San Diego, California, United States Intuit Full time

At Intuit, we're committed to creating connections that power loyalty and growth through extraordinary relationships. As a Customer Success Innovation Leader, you'll play a key role in driving innovation and growth by delivering exceptional customer service experiences.

About the Role

We're seeking an experienced leader with a strong background in delivering excellent customer service experiences. The successful candidate will have 3+ years of experience as a people, team, and customer-centric leader or project manager, with a commitment to personal high standards proven by initiative, self-motivation, & contribution to company goals.

The salary for this role is estimated to be between $100,000 - $120,000 per year, plus a competitive benefits package.

Key Responsibilities
  • Define, lead, and execute experimentation to alleviate customer pain points & optimize efficiencies
  • Analyze & share learnings to foster data-driven decisions
  • Co-create strategies that focus on enhancing value, customer growth, and our continued evolution
Requirements
  • Strong computer skills and ability to learn Intuit products, techniques, and processes quickly
  • Ability to manage multiple priorities within a high-volume and fast-paced environment, including adapting to shifting business needs


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