Technical Support Specialist
4 weeks ago
We are seeking a highly skilled Technical Support Engineer to join our team at Total IT Global. As a Technical Support Engineer, you will be responsible for providing top-notch technical support to our clients, ensuring that their IT needs are met with efficiency and professionalism.
Key Responsibilities- Provide first- and second-level technical support to clients, resolving issues in a timely and effective manner.
- Collaborate with third-party vendors to resolve complex technical issues.
- Communicate effectively with clients, providing regular updates on issue status and resolution.
- Maintain accurate records of all reported incidents and ticket updates.
- Install, upgrade, and troubleshoot various software applications, including Microsoft Office and Cisco Jabber.
- Support Apple PC users with basic knowledge of Mac operating systems.
- Install, upgrade, and troubleshoot printers and computer hardware.
- Perform routine preventative maintenance tasks on computers, laptops, and printers.
- Perform remedial repairs on desktops, laptops, printers, and other authorized peripheral equipment.
- Utilize diagnostic tools to troubleshoot network connectivity and workstation hardware/software issues.
- Develop a broad understanding of IT concepts, including networks, servers, audio/visual, smart devices, and telecoms.
- Work collaboratively with the Service Desk to provide end-user support and resolve break/fix issues.
This role requires the ability to work in a project-based environment, with a focus on flexibility and teamwork. The successful candidate will have a strong understanding of IT concepts and be able to communicate effectively with clients.
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Senior Technical Support Specialist
4 weeks ago
Naperville, Illinois, United States WEBIT Services Full timeJob OverviewAt WEBIT Services, we are seeking a highly skilled Senior Technical Support Specialist to join our team. As a key member of our service desk team, you will serve as the highest level of technical support, handling complex technical issues and providing expert guidance to our clients.Key Responsibilities:Advanced Technical Support: Resolve complex...
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Technical Product Specialist
4 weeks ago
Naperville, Illinois, United States TEKsystems Full timeJob DescriptionAs a Technical Product Specialist at TEKsystems, you will be responsible for designing, developing, and implementing technical products and systems. Your key responsibilities will include performing engineering design evaluations, developing a range of products, and recommending alterations to development and design to improve product quality...
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Technical Product Specialist
4 weeks ago
Naperville, Illinois, United States Endotronix, Inc Full timeJob Title: Technical Product SpecialistWe are seeking a highly skilled Technical Product Specialist to join our team at Endotronix, Inc. This is an exciting opportunity to work on the development and support of our Cordella Heart Failure System.Job SummaryThe Technical Product Specialist will be responsible for troubleshooting advanced technical support...
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Technical Product Specialist
3 weeks ago
Naperville, Illinois, United States Endotronix Full timeJob Title: Technical Product SpecialistEndotronix is a medical device company that aims to transform the treatment of heart failure, a chronic, progressive condition in which the heart is unable to pump enough blood to support the body. Our Cordella Heart Failure System (CHFS) includes proactive management tools for best practice care and detection of...
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IT Support Specialist
3 weeks ago
Naperville, Illinois, United States TEKsystems Full timeAbout the Role:We are seeking a skilled IT Support Specialist to join our team at TEKsystems. As an IT Support Specialist, you will be responsible for providing technical support to our clients, troubleshooting a variety of issues on their systems, and assisting with project work.Key Responsibilities:Provide technical support to clients remotely, over the...
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Tech Support Specialist
4 weeks ago
Naperville, Illinois, United States Comcast Full timeJob SummaryComcast Business is seeking a skilled Technical Support Specialist to join our team. As a key member of our Managed Services team, you will be responsible for providing exceptional customer service and technical support to our Enterprise clients.Key ResponsibilitiesHandle inbound repair requests via phone, portal, email, and network monitoring...
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Technical Support Specialist
4 weeks ago
Naperville, Illinois, United States The LaSalle Group Full timeLaSalle Network is partnering with a client that specializes in managed IT services to grow their service desk team.The client's core services include help desk, systems engineering, network engineering, and cloud services.We are seeking a skilled individual to join their service team in a 100% remote opportunity requiring second shift hours.Key...
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Behavioral Support Specialist
4 weeks ago
Naperville, Illinois, United States Turning Pointe Autism Foundation Full timeJob Title: Behavioral Support SpecialistJob DescriptionSalary: Job Title: Behavioral Support Specialist Reports to: Clinical CoachFLSA Status: ExemptISBE Category: Related Services PersonnelJob Type: Full-TimeTPAF Calendar: AcademicDirect Reports: NoneQualifications: Certified by Behavior Analyst Certification Board (BACB). Supervision Training...
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Medical Device Support Specialist
4 weeks ago
Naperville, Illinois, United States Endotronix, Inc Full timeJob OverviewEndotronix, Inc. is seeking a highly skilled Medical Device Support Specialist to join our team. As a key member of our customer support team, you will be responsible for providing exceptional support to our customers, including patients and healthcare professionals.Key Responsibilities:Provide timely and effective support to customers via phone,...
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ServiceNow Technical Architect
4 weeks ago
Naperville, Illinois, United States TEPHRA Full timeServiceNow Technical ArchitectAt TEPHRA, we are seeking a highly skilled ServiceNow Technical Architect to join our team. The ideal candidate will have extensive experience in designing, implementing, and maintaining ServiceNow solutions.Key Responsibilities:Design and ArchitectureImplementationBest PracticesCollaborationTechnical...
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Application Support Specialist
3 weeks ago
Naperville, Illinois, United States Pma Financial Network Full timeJob Title: Application Support SpecialistAbout the Role:Pma Financial Network is seeking an experienced Application Support Specialist to join our System Development team. As a key member of our team, you will partner with developers and system architects to support our bespoke end-to-end investment application.Key Responsibilities:Partner with business...
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Audiological Specialist
4 weeks ago
Naperville, Illinois, United States accordance search group Full timeJob Title: PCR Audiological SpecialistJob Summary:The PCR Audiological Specialist will serve as a liaison between our Customer Support Department and customers to address audiological-based inquiries, concerns, and needs in a timely, friendly, and professional manner.This role will work closely with the Order Entry Specialist, Customer Support Specialist,...
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IT Specialist
3 weeks ago
Naperville, Illinois, United States Softrim LLC Full timeJob DescriptionSoftrim LLC is seeking a skilled IT Specialist to join their team in the Chicago area. The ideal candidate will have a strong background in networking, desktop technologies, and troubleshooting.The successful candidate will provide technical support to both on-site users and remote users via phone, web-based tools, and email. They will also...
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Patient Support Specialist
4 weeks ago
Naperville, Illinois, United States Endotronix Full timeAbout the RoleWe are seeking a highly skilled Patient Support Specialist to join our team at Endotronix. As a key member of our customer support team, you will play a critical role in ensuring the success of our customers by providing exceptional support and training on our medical devices.Key ResponsibilitiesProvide first-line support to customers,...
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Office Support Specialist
4 weeks ago
Naperville, Illinois, United States Woody Buick GMC of Naperville Full timeJob Opportunity at Woody Buick GMC of NapervilleWe are seeking a highly skilled and detail-oriented Office Support Specialist to join our team at Woody Buick GMC of Naperville. As a key member of our office team, you will be responsible for providing administrative support to our sales and service departments.Key Responsibilities:Reconcile vendor statements...
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Caregiver Support Specialist
4 weeks ago
Naperville, Illinois, United States Katharine Manor Condominium Association Full timeJob SummaryAs a Caregiver Support Specialist at Katharine Manor Condominium Association, you will play a vital role in providing daily living assistance to our residents. Your primary responsibility will be to assist with non-medical daily living activities, ensuring the comfort and well-being of our customers.Responsibilities:* Assist customers with daily...
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Technical Electrician
4 weeks ago
Naperville, Illinois, United States Mondelez International Full timeAbout the RoleWe are seeking a skilled Technical Electrician to join our team at Mondelēz International. As a Technical Electrician, you will be responsible for performing electrical maintenance and repairs on our manufacturing equipment.Key ResponsibilitiesPerform electrical maintenance and repairs on manufacturing equipmentInstall, maintain, and...
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Business Operations Specialist
4 weeks ago
Naperville, Illinois, United States Insight Global Full timeJob SummaryWe are seeking a highly skilled Business Operations Specialist to join our team at Insight Global. In this role, you will be responsible for onboarding Ecolab customers to our digital applications, ensuring seamless access and permissions to dashboards and reports.As a Business Operations Specialist, you will collaborate with a multi-faceted team...
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Industry Technical Consultant
4 weeks ago
Naperville, Illinois, United States Ecolab Full timeJob DescriptionEcolab, a leading provider of water, hygiene, and energy technologies and services, is seeking a Technical Consultant for our Microelectronics industry. As a key member of our Technical Consulting team, you will play a critical role in driving growth and delivering innovative solutions to our customers.Key Responsibilities:Implement new...
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Account Manager Support Specialist
4 weeks ago
Naperville, Illinois, United States American Marketing and Publishing Full timeRole and ExpectationsAs a key member of our team, the Account Manager Support Specialist will play a vital role in ensuring the success of our clients. This includes providing exceptional customer support, working closely with our team members, and driving sales growth through personal sales efforts.The ideal candidate will have a strong ability to...