ServiceNow Technical Architect

4 weeks ago


Naperville, Illinois, United States TEPHRA Full time
ServiceNow Technical Architect

At TEPHRA, we are seeking a highly skilled ServiceNow Technical Architect to join our team. The ideal candidate will have extensive experience in designing, implementing, and maintaining ServiceNow solutions.

Key Responsibilities:
  • Design and Architecture
  • Implementation
  • Best Practices
  • Collaboration
  • Technical Leadership
  • Troubleshooting
  • Documentation
  • Training and Mentoring
Qualifications:
  • 8 to 10+ years of experience in IT service management, IT operations, or a related field.
  • Extensive experience with ServiceNow, including implementation, configuration, and development.
  • Proven experience in designing and architecting ServiceNow solutions.
  • Experience with integrating ServiceNow with other systems and platforms.
Technical Skills:
  • ServiceNow Expertise
  • Deep understanding of the ServiceNow platform, including modules such as ITSM, CMDB, and ITAM.
  • Proficiency in ServiceNow scripting (JavaScript, Glide API, etc.).
  • Knowledge of ServiceNow development tools, including Flow Designer, IntegrationHub, and Service Portal.
  • Experience with web technologies (HTML, CSS, JavaScript, XML).
  • Understanding of REST/SOAP APIs and web services.
Certifications:
  • ServiceNow Certified System Administrator (CSA).
  • ServiceNow Certified Implementation Specialist (CIS) in ITSM.
  • Additional ServiceNow certifications, such as Certified Application Developer (CAD), are highly desirable.

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