IT Support Specialist

3 weeks ago


Naperville, Illinois, United States TEKsystems Full time

About the Role:

We are seeking a skilled IT Support Specialist to join our team at TEKsystems. As an IT Support Specialist, you will be responsible for providing technical support to our clients, troubleshooting a variety of issues on their systems, and assisting with project work.

Key Responsibilities:

  • Provide technical support to clients remotely, over the phone, or at client sites
  • Assist with installation and setup of client servers, workstations, networking, and other infrastructure systems
  • Troubleshoot business application issues and system integration issues
  • Perform preventative maintenance on various client systems
  • Participate and contribute to internal projects and systems

Requirements:

  • 2-3+ years of experience in a Tier 2 Helpdesk/Desktop support role or experienced in a Junior Systems Administrator role
  • Must have a demonstrated understanding of Networking concepts (DNS, DHCP, and TCP/IP)
  • Experience with Backup and DR software (such as Veeam, Datto, Cloud Providers) is a plus
  • Virtualization VMware/Hyper-V (working knowledge) is a plus

What We Offer:

  • Medical, dental & vision
  • Critical Illness, Accident, and Hospital
  • 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available
  • Life Insurance (Voluntary Life & AD&D for the employee and dependents)
  • Short and long-term disability
  • Health Spending Account (HSA)
  • Transportation benefits
  • Employee Assistance Program
  • Time Off/Leave (PTO, Vacation or Sick Leave)

About TEKsystems:

We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.



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