Tech Support Specialist
4 weeks ago
Comcast Business is seeking a skilled Technical Support Specialist to join our team. As a key member of our Managed Services team, you will be responsible for providing exceptional customer service and technical support to our Enterprise clients.
Key Responsibilities- Handle inbound repair requests via phone, portal, email, and network monitoring tools for Comcast Business Enterprise clients.
- Perform technical troubleshooting to identify appropriate resolutions for Comcast Business managed services, including managed Wi-Fi, managed router, and managed broadband.
- Verify network outages, create and submit trouble tickets, and escalate to appropriate fix agents to ensure timely resolution.
- Manage ticket queues and interface with internal partners to resolve customer troubles.
- Provide customer communications, including status updates and inbound automatic call distributor (ACD) calls.
- Recognize and diffuse escalated customer situations while setting accurate expectations for issue resolution.
- Associate's degree or equivalent experience.
- 0-2 years of relevant work experience in a technical support or customer service role.
- Excellent communication and problem-solving skills.
- Ability to work nights, weekends, and variable schedules as needed.
Comcast Business offers a competitive salary, comprehensive benefits package, and opportunities for professional growth and development. We are an equal opportunity employer and welcome applications from diverse candidates.
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IT Support Specialist
3 weeks ago
Naperville, Illinois, United States TEKsystems Full timeAbout the Role:We are seeking a skilled IT Support Specialist to join our team at TEKsystems. As an IT Support Specialist, you will be responsible for providing technical support to our clients, troubleshooting a variety of issues on their systems, and assisting with project work.Key Responsibilities:Provide technical support to clients remotely, over the...
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Surgical Technologist
4 weeks ago
Naperville, Illinois, United States HealthCare Support Full timeCertified Surgical Tech Job DescriptionHealthCare Support is seeking a Certified Surgical Tech to join their team at a nationally ranked healthcare provider in Naperville, IL.Daily Responsibilities:Act as a surgical scrub person by performing tasks before, during, and after surgery to assist the surgical team.Schedule:Evenings, 3x12 hour shifts.Required...
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Application Support Specialist
3 weeks ago
Naperville, Illinois, United States Pma Financial Network Full timeJob Title: Application Support SpecialistAbout the Role:Pma Financial Network is seeking an experienced Application Support Specialist to join our System Development team. As a key member of our team, you will partner with developers and system architects to support our bespoke end-to-end investment application.Key Responsibilities:Partner with business...
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Surgical Technologist
4 weeks ago
Naperville, Illinois, United States HealthCare Support Full timeCertified Surgical Tech OpportunityHealthCare Support is seeking a skilled Certified Surgical Tech to join our team at a nationally recognized healthcare provider in Naperville, IL.Daily Responsibilities:Assist the surgical team as a scrub person, performing tasks before, during, and after surgery.Work under general supervision, ensuring the highest level of...
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Medical Support Professional
3 weeks ago
Naperville, Illinois, United States Forefront Dermatology Full timeJob Summary:The Clinical Support Specialist is a vital member of our team at Forefront Dermatology. This role requires a Medical Assistant or Surgical Tech to provide exceptional patient care and support in our Naperville, IL clinic. Key Responsibilities:• Room patients and document vital information• Scribe information for the dermatologist• Provide...
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Recruitment Specialist
4 weeks ago
Naperville, Illinois, United States Banner Personnel Full timeJob DescriptionWe are seeking a highly skilled Recruitment Specialist to support our recruiting process from start to finish. The ideal candidate will have excellent communication skills, be tech-savvy, and have a strong customer service background.Responsibilities:Post job ads on professional sites, job sites, and social media platformsParticipate in...
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Behavioral Support Specialist
4 weeks ago
Naperville, Illinois, United States Turning Pointe Autism Foundation Full timeJob Title: Behavioral Support SpecialistJob DescriptionSalary: Job Title: Behavioral Support Specialist Reports to: Clinical CoachFLSA Status: ExemptISBE Category: Related Services PersonnelJob Type: Full-TimeTPAF Calendar: AcademicDirect Reports: NoneQualifications: Certified by Behavior Analyst Certification Board (BACB). Supervision Training...
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Surgical Technologist
3 weeks ago
Naperville, Illinois, United States HealthCare Support Full timeJob Summary:HealthCare Support is seeking a skilled Certified Surgical Tech to join our team. As a Surgical Technologist, you will play a vital role in the operating room, assisting surgeons and medical staff during procedures.Responsibilities: Assist surgeons and medical staff during surgeries Maintain a sterile environment in the operating room Prepare and...
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Patient Support Specialist
4 weeks ago
Naperville, Illinois, United States Endotronix Full timeAbout the RoleWe are seeking a highly skilled Patient Support Specialist to join our team at Endotronix. As a key member of our customer support team, you will play a critical role in ensuring the success of our customers by providing exceptional support and training on our medical devices.Key ResponsibilitiesProvide first-line support to customers,...
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Office Support Specialist
4 weeks ago
Naperville, Illinois, United States Woody Buick GMC of Naperville Full timeJob Opportunity at Woody Buick GMC of NapervilleWe are seeking a highly skilled and detail-oriented Office Support Specialist to join our team at Woody Buick GMC of Naperville. As a key member of our office team, you will be responsible for providing administrative support to our sales and service departments.Key Responsibilities:Reconcile vendor statements...
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Traveling CT Tech
3 weeks ago
Naperville, Illinois, United States Focus Staff Full timeJob Summary: Focus Staff is seeking a skilled CT Tech/X-Ray Tech for a travel contract in a dynamic healthcare setting. The ideal candidate will have at least 1 year of experience in a CT Tech/X-Ray Tech setting.About the Role: This contract position offers a unique opportunity to work with a reputable healthcare organization, providing high-quality patient...
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Caregiver Support Specialist
4 weeks ago
Naperville, Illinois, United States Katharine Manor Condominium Association Full timeJob SummaryAs a Caregiver Support Specialist at Katharine Manor Condominium Association, you will play a vital role in providing daily living assistance to our residents. Your primary responsibility will be to assist with non-medical daily living activities, ensuring the comfort and well-being of our customers.Responsibilities:* Assist customers with daily...
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Account Manager Support Specialist
4 weeks ago
Naperville, Illinois, United States American Marketing and Publishing Full timeRole and ExpectationsAs a key member of our team, the Account Manager Support Specialist will play a vital role in ensuring the success of our clients. This includes providing exceptional customer support, working closely with our team members, and driving sales growth through personal sales efforts.The ideal candidate will have a strong ability to...
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Medical Device Support Specialist
4 weeks ago
Naperville, Illinois, United States Endotronix, Inc Full timeJob OverviewEndotronix, Inc. is seeking a highly skilled Medical Device Support Specialist to join our team. As a key member of our customer support team, you will be responsible for providing exceptional support to our customers, including patients and healthcare professionals.Key Responsibilities:Provide timely and effective support to customers via phone,...
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Clinical Diabetes Specialist
3 weeks ago
Naperville, Illinois, United States Sequel Medical Technology Full timeJob DescriptionAbout Sequel Med TechWe are an early-stage company developing the next generation of precision drug delivery devices.Job OverviewAs a Clinical Diabetes Specialist, you will partner with a Territory Business Leader to successfully launch a new innovative insulin pump and future Sequel products.Your primary responsibility is to deliver...
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Autism Support Specialist
3 weeks ago
Naperville, Illinois, United States North Shore Pediatric Therapy Full timeJob OverviewNorth Shore Pediatric Therapy is seeking a dedicated and compassionate Behavior Therapist to join our team in Napeville, IL. As a Behavior Therapist, you will play a vital role in creating positive experiences for autistic children, helping them build essential skills and replace obstructive behaviors with constructive ones.Key...
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Autism Care Support Specialist
16 hours ago
Naperville, Illinois, United States Turning Pointe Autism Foundation Full time**Job Summary:**We are seeking a highly skilled Autism Care Support Specialist to join our team at Turning Pointe Autism Foundation. As a valued member of our staff, you will play a critical role in promoting the physical, mental, emotional and social well-being of students and staff. Your expertise and compassion will enable us to provide exceptional care...
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Travel Radiology Tech
4 weeks ago
Naperville, Illinois, United States Host Healthcare Full timeHost Healthcare is a leading travel healthcare company with a current opening for a Radiology Tech position in a dynamic setting. Why Choose Host Healthcare? Our team is dedicated to providing unparalleled service and support to our travelers. We offer a range of benefits and perks, including: • Competitive pay • Day one medical, dental, and vision...
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Senior Technical Support Specialist
4 weeks ago
Naperville, Illinois, United States WEBIT Services Full timeJob OverviewAt WEBIT Services, we are seeking a highly skilled Senior Technical Support Specialist to join our team. As a key member of our service desk team, you will serve as the highest level of technical support, handling complex technical issues and providing expert guidance to our clients.Key Responsibilities:Advanced Technical Support: Resolve complex...
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Surgical Tech
4 weeks ago
Naperville, Illinois, United States Titan Medical Group Full timeJob Opportunity: Job Type: PermanentShift: Evening (3x12)Certifications: CST/BCLS/BLSTitan Medical Group is seeking a skilled Surgical Tech for a permanent position in Naperville, IL. The ideal candidate will have a strong background in surgical technology and be able to work effectively in an evening shift. Requirements: - Previous experience as a Surgical...