Vice President, Strategic Partnerships and Customer Success, Open Banking

5 days ago


New York, New York, United States MasterCard Full time
About the Role

We are seeking a highly skilled Vice President, Strategic Partnerships and Customer Success, Open Banking to lead our Open Banking partnerships and drive profitable revenue growth.

Key Responsibilities:
  • Lead a team of Customer Success Managers to partner with existing and prospective Open Banking customers to retain and grow revenue through strategic engagement.
  • Develop and execute a customer-driven growth strategy to identify opportunities to grow relationships with partners.
  • Build strong internal relationships and communication channels within cross-functional Mastercard teams to ensure a collaborative, unified, and responsive interface to partner relationships.
Requirements:
  • Strong people leadership skills with a successful track record of developing and executing a customer-driven growth strategy.
  • Partner-driven with a desire and proven track record to achieve success through complex relationships and multi-tier distribution channels.
  • Strong working knowledge of technology to understand partner implementation approaches and position Mastercard services.
  • Strategic mindset with ability to understand partner objectives and industry/competitive dynamics.
About Mastercard

Mastercard is an inclusive equal opportunity employer that considers applicants without regard to gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law.

We offer a competitive base salary, annual bonus, and comprehensive benefits package, including insurance, flexible spending account, health savings account, paid leaves, and 401k with a best-in-class company match.



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