Host/Hostess - Customer Service Representative
4 days ago
We are seeking a highly motivated and enthusiastic Host/Hostess to join our team at Lazy Dog Restaurants LLC. As a Host/Hostess, you will be the first point of contact for our guests, providing a warm and welcoming experience that sets the tone for their dining experience.
Key Responsibilities- Ensure a positive and efficient guest experience by greeting guests, managing wait times, and seating guests in a timely manner.
- Operate the computer seating system to manage reservations and wait times.
- Communicate clearly and effectively with guests, responding to questions and concerns in a professional and courteous manner.
- Address difficult situations and guest complaints in a timely and professional manner.
- Work collaboratively with the restaurant team to ensure seamless service and a positive guest experience.
- High school diploma or equivalent required.
- Food Handlers Card (California, Florida, Georgia, Illinois, Nevada, Texas, Virginia) required.
- Excellent communication and interpersonal skills.
- Ability to work in a fast-paced environment and multitask effectively.
- Flexibility to work a variety of shifts, including evenings and weekends.
- Competitive hourly rate.
- Flexible scheduling.
- Team member discount.
- Supplemental medical, dental, vision, and 401(k) benefits.
- Discounted supplemental benefits.
- Eligibility for an Emergency Financial plan.
- Discounts to theme parks, pet insurance, and Legal and Identity Theft Insurance.
At Lazy Dog Restaurants LLC, we are committed to creating a culture of caring and providing our team members with opportunities for growth and development. We offer a fun and fast-paced work environment, flexible scheduling, and a competitive compensation package. If you are a motivated and enthusiastic individual who is passionate about delivering exceptional guest experiences, we encourage you to apply for this exciting opportunity.
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