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Customer Service Sales Leader

2 months ago

Northbrook, Illinois, United States USA Vein Clinics Full time
Position Overview

The Customer Service Sales Leader plays a pivotal role in enhancing sales performance within the call center dedicated to Registering and Scheduling. This position involves overseeing a team, optimizing processes, and refining communication scripts to achieve the highest sales efficiency and effectiveness.

Key Responsibilities
  • Manage and mentor a team of sales representatives to ensure optimal performance.
  • Develop and implement effective sales strategies to drive revenue growth.
  • Monitor team performance metrics and provide feedback for continuous improvement.
  • Collaborate with other departments to enhance customer experience and satisfaction.
  • Conduct regular training sessions to keep the team updated on best practices and product knowledge.
Qualifications

The ideal candidate will possess strong leadership skills, a background in sales, and a commitment to delivering exceptional customer service. Experience in a call center environment is preferred.