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Front of House Team Member

2 months ago

Northbrook, Illinois, United States Lazy Dog Restaurants LLC Full time
About the Role

We are seeking a highly motivated and enthusiastic Host/Hostess to join our team at Lazy Dog Restaurants LLC. As a Guest Experience Specialist, you will be responsible for creating a warm and welcoming atmosphere for our guests, ensuring their dining experience is exceptional from start to finish.

Key Responsibilities
  • Guest Greeting and Seating: Greet guests with a smile and a warm welcome, ensuring they feel valued and appreciated.
  • Wait Time Management: Notify guests of wait times and manage the seating system to minimize wait times.
  • Menu Distribution and Service: Distribute menus, answer questions, and provide exceptional service to our guests.
  • Conflict Resolution: Address any guest complaints or issues in a professional and courteous manner.
Requirements
  • Education: High School diploma or equivalent preferred.
  • Licenses and Certifications: Food Handlers Card (California, Florida, Georgia, Illinois, Nevada, Texas, Virginia).
What We Offer
  • Flexible Scheduling: Opportunities for flexible scheduling to accommodate your needs.
  • Team Discounts: Discounts on food and merchandise for our team members.
  • Benefits Package: Comprehensive benefits package, including medical, dental, vision, and 401(k) matching.
  • Professional Growth: Opportunities for advancement and professional growth within our company.