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Insurance - Commercial Lines Customer Service Representative

2 months ago

Northbrook, Illinois, United States Dasco Insurance Agency Full time
Job Overview

Dasco Insurance Agency is seeking a highly skilled Commercial Lines Customer Service Representative to join our team. As a key member of our agency, you will play a crucial role in delivering exceptional service to our business clients.


Key Responsibilities
  • Establish and maintain strong relationships with customers and carriers to ensure seamless service delivery.
  • Manage day-to-day account activities for assigned client accounts, ensuring timely and efficient resolution of service requests.
  • Deliver certificates of insurance in a prompt and professional manner.
  • Review and verify applications, endorsements, and policies for accuracy and completeness.
  • Maintain and update files in our account management system to ensure up-to-date information.

Requirements
  • Property & Casualty licensed required.
  • Confident, self-motivated individual with excellent communication and interpersonal skills.
  • Ability to multitask, follow through, and follow up on service requests.
  • Strong written and verbal communication skills.
  • Proven experience in an insurance commercial service role.
  • Willingness to learn, be intuitive, and resourceful, with a coachable mindset.

Benefits

Dasco Insurance Agency offers a competitive compensation package, including:

  • Annual Base Salary Based on Experience
  • Health Insurance
  • Retirement Plan
  • Disability Insurance
  • Paid Time Off (PTO)
  • Mon-Fri Schedule
  • Career Growth Opportunities
  • Hands-on Training
  • Evenings Off