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Account Manager

1 month ago

Philadelphia, Pennsylvania, United States Merito Group Full time
Account Manager

We are seeking a self-motivated and results-driven Account Manager to join our team at Merito Group.

The successful candidate will be responsible for building long-term relationships with multiple customer accounts, serving as their primary point of contact throughout the lifecycle of their jobs from estimating and proposal writing to contract negotiations and project execution.

The Account Manager will work in collaboration with a team that includes branch and field personnel, and coordinates with owners, GCs, and other trades on the jobsite.

Key Responsibilities:

  • Develop and maintain strong relationships with customers to ensure their needs are met and exceeded.
  • Provide exceptional customer service and support to ensure customer satisfaction.
  • Work closely with the sales team to identify new business opportunities and develop strategies to pursue them.
  • Collaborate with the operations team to ensure seamless execution of customer projects.
  • Identify and mitigate potential risks and issues that may impact customer relationships or project success.

Requirements:

  • Proven experience in account management, construction management, or a related field.
  • Excellent communication, problem-solving, and decision-making skills.
  • Ability to interpret drawings, architectural/mechanical plans, and flow diagrams.
  • Proficiency with Microsoft Excel and estimating software.
  • Experience with Mechanical Insulation processes and estimations.

We offer competitive compensation and benefits, as well as opportunities for growth and career development. If you are a proactive problem-solver who enjoys building strong customer relationships and has experience with construction management, we encourage you to apply.