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Customer Service Coordinator
2 months ago
We are currently in search of a courteous and efficient Front Desk Receptionist to be the welcoming face of our organization. The selected candidate will serve as the initial point of contact for clients and guests, delivering exceptional customer service and administrative assistance. Your role will be pivotal in fostering a friendly atmosphere and ensuring the seamless functioning of our reception area.
Key Responsibilities:
- Warmly greet and assist visitors and clients with a positive demeanor.
- Handle incoming phone calls, screening and directing them appropriately.
- Maintain the reception area, ensuring it is organized and inviting.
- Provide accurate information to clients both in-person and through phone/email communications.
- Receive, organize, and distribute daily correspondence and packages.
- Uphold office security by adhering to safety protocols and managing access at the reception desk.
- Coordinate and schedule appointments, meetings, and use of conference spaces.
- High school diploma or equivalent.
- Proficiency in Microsoft Office Suite.
- Strong verbal and written communication skills.
- Excellent organizational and multitasking capabilities.
- Professional demeanor and appearance.
- Ability to be proactive and resourceful in resolving issues.
- Competitive salary.
- Health, dental, and vision insurance.
- Paid time off and holidays.
- Opportunities for professional growth.
- Flexible work environment.