Healthcare Support Specialist
2 weeks ago
Position:
Patient Care Associate
Department:
Cardiac Tele, Mercy South
Shift: 36 hours/week, 7:00a-7:30p
Sign-On Bonus: Days: $2500- $625 at 90 days, $625 at 6 months, $1250 at 1 year
Our Patient Care Associate training program is an accredited Department of Labor Apprenticeship Program, providing a comprehensive, hands-on experience. Join Mercy to gain valuable skills and credentials through this program in a supportive healthcare environment.
Overview:
Under the supervision of the RN or LPN, assists in delivering personalized care to patients, aiming to achieve their highest level of wellness. Collaborates effectively with team members, recognizing the significance of collective objectives. Executes assigned clinical tasks and non-clinical support duties essential for patient care.
Key Responsibilities:
- Conducts daily hygiene routines.
- Assists with routine daily activities:
intake documentation, feeding assistance), repositioning patients, monitoring for skin integrity, and utilizing appropriate supplies for daily care.
Maintains Electronic Medical Record (EMR): Collects and documents patient information (e.g., vital signs) in EMR.
Accurately files reports and prepares charts for admissions, discharges, and transfers.
May perform point-of-care testing or specimen collection as determined by unit (e.g., glucose monitoring).Observes changes or unusual occurrences in patient condition and reports them immediately to the appropriate personnel.
Communicates effectively with other healthcare team members to optimize patient care.
Participates in the admission, discharge, and transfer processes for patients and their belongings.Demonstrates appropriate stewardship of resources, charge reconciliation process, and documents charges accordingly.
Utilizes sound clinical judgment and effective time management skills.Exhibits flexibility regarding workload and assignments, accepting delegated tasks while operating within the scope of practice.
Maintains compliance with certifications and eLearning assignments.Performs clerical duties as necessary (i.e., answers phones, monitors lights).
Other duties as assigned.Safety/Risk Management:
- Adheres to Mercy policies and procedures related to safety, confidentiality, and patient rights/regulations.
- Demonstrates knowledge of and practices effective infection prevention techniques.
- Assesses safety needs and ensures a secure environment: e.g., Fall Precautions; Restraint Management; Patient Identification; Unit/Departmental Specific Policies; Safe Patient Handling.
- Engages in Quality Improvement activities that ensure and enhance the quality of patient care.
Technology:
- Utilizes unit-specific technology to perform daily tasks and maintain effective communication (e.g., computer, pagers, zone phones, Rover, etc.).
Qualifications:
Education:
High school diploma, G.E.D, CNA/CPTC, or enrolled in a healthcare career program through their high school curriculum, and/or a current co-worker of Mercy.
Experience:
None required - In the state of Missouri: If no previous experience, Mercy will provide a required 175-hour training program that meets the Missouri Department of Health and Senior Services requirements. This program will be completed as part of the new hire orientation process and must be completed within 90 days of hire to remain in the PCA position per state guidelines.
Minimum Physical Requirements - Position requires individuals to push, pull, and/or lift 50 pounds regularly. Position requires prolonged standing and walking each shift. Position requires the ability to grip, reach, bend, kneel, twist, and squat to perform duties.
Preferred Certifications:
Certified Nursing Assistant (CNA).
We Offer Great Benefits:
Day-one comprehensive health, vision, and dental coverage, PTO, tuition reimbursement, and employer-matched retirement funds are just a few of the great benefits offered to eligible co-workers, including those working 32 hours or more per pay period.
We're bringing to life a healing ministry through compassionate care.
At Mercy, our supportive community will be behind you every step of your day, especially the tough ones.
You will have opportunities to pioneer new models of care and transform the healthcare experience through advanced technology and innovative procedures.
We're expanding to help our communities grow.What Makes You a Good Match for Mercy?
Compassion and professionalism go hand-in-hand with us. Having a positive outlook and a strong sense of advocacy aligns perfectly with our mission and vision.
We're also collaborative and unafraid to do a little extra to deliver excellent care - that's just part of our commitment.
If that resonates with you, we encourage you to consider this opportunity.EEO/AA/Minorities/Females/Disabled/Veterans
EEO/AA/Minorities/Females/Disabled/Veterans
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