Technical Program Manager for IT and Security

1 week ago

New York, New York, United States Gusto Full time

About Gusto

Gusto is a contemporary, online platform designed to assist small enterprises in managing their workforce. Beyond comprehensive payroll services, Gusto provides health insurance, retirement plans, expert human resources, and team management solutions. Currently, Gusto serves over 300,000 businesses across the nation from its offices in various major cities.

Our vision is to foster an environment where work enhances life quality, and this journey begins at Gusto. We are dedicated to cultivating a collaborative and inclusive workplace, both in-person and remotely.

Role Overview:

This position uniquely combines technical program management, IT and security strategy, and operational leadership. Your contributions will propel Gusto's IT and security initiatives, emphasizing scalable, secure, and efficient technological processes. You will lead and facilitate cross-departmental programs, collaborating with IT, Security, Product, and Engineering teams to strengthen Gusto's technological framework and security measures.

Key Responsibilities:

  • Provide expert insights and recommendations to shape and advance Gusto's IT and Security technology strategy.
  • Act as a technology and security strategist, working with stakeholders to develop and refine the roadmap for IT and security systems, minimizing inefficiencies, and bolstering Gusto's security framework as we grow.
  • Lead and support cross-functional IT and security initiatives and projects, collaborating with Product, Engineering, and GTM teams.
  • Identify, design, and implement new IT and security capabilities to enhance Gusto's technological infrastructure and operational security.
  • Establish and manage a regular review process for business performance metrics, security compliance, and strategic project outcomes, providing insights and recommendations to guide executive decision-making.
  • Collaborate with IT and security operations leaders as a trusted advisor to ensure robust and compliant technological solutions.
  • Conduct in-depth analyses of complex IT and security projects, identify root causes of challenges, and coordinate cross-functional teams for effective execution.
  • Develop and implement scalable and secure processes to support IT and security initiatives.
  • Serve as a liaison between technical teams and business stakeholders, ensuring clear communication and alignment on program objectives and outcomes.

Qualifications:

  • Over 6 years of relevant experience in IT, security, or technical program management roles, focusing on designing and managing large-scale, technically intricate solutions.
  • Proven history of leading and executing strategic IT and security projects, including managing multiple stakeholders and cross-functional teams.
  • Strong capability to develop and convey insightful quantitative and qualitative analyses to support strategic decision-making in IT and security.
  • Comfort with analyzing, questioning, and utilizing data to drive enhancements in IT and security operations.
  • Demonstrated experience in process improvement, particularly in IT and security, with a focus on enhancing system security and efficiency.
  • Ability to influence senior leaders and drive strategic initiatives with an emphasis on IT and security.
  • A strong commitment to continuous improvement and a passion for securing and supporting the organization.

The compensation for this role is targeted at competitive rates, with additional stock equity. Final offer amounts are determined by various factors, including candidate experience and expertise.

Gusto is committed to fostering a diverse workforce. We value individuals from a wide range of backgrounds, not only because it is the right thing to do, but because it strengthens our company. If you share our values and enthusiasm for supporting small businesses, you will find a welcoming environment at Gusto.

Gusto is proud to be an equal opportunity employer. We do not discriminate in hiring or any employment decision based on race, color, religion, national origin, age, sex, marital status, disability, veteran status, gender identity or expression, sexual orientation, or any other legally protected characteristic. Gusto is also committed to providing reasonable accommodations for qualified individuals with disabilities in our job application procedures.

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