Customer Service Representative I

2 weeks ago


Remote, Oregon, United States Abacus Service Corporation Full time

Job Title: Customer Service Representative I

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About the Role:

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We are seeking a highly skilled and enthusiastic Candidate Support Specialist to join our team at Abacus Service Corporation. In this role, you will provide exceptional customer service to clients via phone, ensuring that their concerns are addressed in a timely and professional manner.

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About the Opportunity:

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This is a full-time position, working 40 hours per week. You will be required to work a variety of shifts, including evenings and weekends. We offer a competitive salary of approximately $43,600 per year, plus benefits.

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Responsibilities:

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  • Provide exceptional customer service via phone, addressing client concerns and resolving issues in a timely and professional manner.">
  • Analyze and resolve complex customer complaints, using problem-solving skills and creative thinking.">
  • Work effectively as part of a team, collaborating with colleagues to achieve common goals.">
  • Maintain accurate records of customer interactions, using CRM software.">
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Requirements:

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  • 2+ years of customer service experience, preferably in a call center environment.">
  • Excellent communication and interpersonal skills, with the ability to build rapport with clients.">
  • Intermediate knowledge of computer applications, including CRM software.">
  • Able to work a variety of shifts, including evenings and weekends.">
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What We Offer:

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  • A competitive salary of approximately $43,600 per year, plus benefits.">
  • The opportunity to work for a dynamic and growing company.">
  • A comprehensive training program, designed to support your success.">
  • A collaborative and supportive work environment.">
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Contact Information:

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Please submit your resume and cover letter to [insert contact information].



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