Virtual Customer Support Specialist

3 days ago


Remote, Oregon, United States Conduent Commercial Solutions, LLC Full time

We are seeking a Virtual Customer Support Specialist to join our team at Conduent Commercial Solutions, LLC. This is a remote call center representative role that requires excellent customer service and communication skills.

Key Responsibilities
  • Take incoming calls from customers and provide support with technical issues related to financial services
  • Navigate multiple systems to resolve customer inquiries
  • Manage a high volume of calls while maintaining a positive attitude and providing exceptional customer service

In this role, you will have the opportunity to work with a variety of customers and provide them with comprehensive solutions to their financial service-related needs. We are looking for someone who is naturally empathetic and has a passion for helping others.

Requirements
  • At least one year of experience in technical problem-solving
  • Ability to successfully complete virtual training classes without missing a single day
  • Excellent communication and typing skills (at least 35 wpm)
  • Keyboarding and software proficiency
  • Great problem-solving skills and ability to multi-task
  • High school diploma or equivalent required; college degree preferred
  • Able to work flexible hours, including evenings and weekends

We offer a competitive salary of approximately $45,000 per year, depending on location and experience. In addition to your salary, we provide a computer and equipment to ensure you have everything you need to succeed in this role.

This position requires a quiet workspace and high-speed internet connection. You must be able to hardwire your work computer directly to your home modem via Ethernet.



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