Work from Home Customer Service Representative with Growth Opportunities

5 days ago


Remote, Oregon, United States Conduent Commercial Solutions, LLC Full time

Conduent Commercial Solutions, LLC is a leading provider of mission-critical services and solutions to Fortune 100 companies and governments. As a Remote Call Center Representative, you will be part of a dedicated team that delivers exceptional outcomes for our clients and their customers.

About the Job

We are seeking highly motivated and customer-focused individuals to join our team as Work from Home Customer Service Representatives. In this role, you will provide top-notch support to our clients' customers through phone calls, resolving their queries and concerns in a timely and professional manner.

Responsibilities
  • Provide excellent customer service via phone calls, responding to customer inquiries and resolving issues in a timely and professional manner
  • Manage multiple customer interactions simultaneously, navigating through various systems to resolve customer queries
  • Collaborate with colleagues to ensure seamless customer experience and resolve complex issues
Requirements
  • High school diploma or equivalent required; associate's or bachelor's degree preferred
  • At least one year of technical problem-solving experience, preferably in a call center environment
  • Excellent communication and interpersonal skills, with the ability to work effectively in a team
  • Ability to type at least 35 words per minute (wpm) with high accuracy
  • Keyboarding and software proficiency, with the ability to learn new systems quickly
Benefits
  • Competitive hourly rate of $16.50 per hour
  • Paid time off and holidays
  • Opportunities for career growth and professional development within the company
  • Comprehensive health benefits package, including medical, dental, and vision coverage, starting on day 1 of employment
  • Flexible scheduling options to accommodate different needs and preferences

We value diversity and inclusion in our workplace and welcome applications from candidates of all backgrounds. If you are passionate about delivering exceptional customer service and have a strong desire to grow your career, we encourage you to apply for this exciting opportunity.



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