Client Benefits Specialist, CHE

1 week ago


Louisville, Kentucky, United States International Rescue Committee Full time
Job Title: Client Benefits Specialist, CHE

At the International Rescue Committee, we are seeking a highly skilled and dedicated Client Benefits Specialist to join our team. As a Client Benefits Specialist, you will play a critical role in providing essential services to clients, including Cuban/Haitian Entrants (CHEs), and conducting activities related to Refugee Cash Assistance (RCA) programs.

Key Responsibilities:
  • Provide comprehensive services to IRC clients enrolling and enrolled in RCA and other public benefits.
  • Review benefit applications for accuracy and make eligibility determinations, ensuring non-duplication of services.
  • Prepare all enrollment documents and conduct enrollment meetings, ensuring clients understand their rights and responsibilities.
  • Conduct monthly redetermination meetings to track and plan participation in employment services for the purpose of determining continued eligibility.
  • Prepare the enrollment package on behalf of IRC clients.
  • Prepare and disseminate case closure documentation according to policies.
  • Maintain meticulous documentation and ensure that all deliverables are submitted to KOR and DCBS on time and in compliance with the policies and procedures.
Requirements:
  • High school diploma, required; Bachelor's degree in social work or a related field, preferred.
  • Relevant professional experience in human services field required; minimum of 2 years' experience strongly preferred.
  • Fluency in English with strong verbal and written communication skills, required.
  • Fluency in Spanish required.
  • Working knowledge of public assistance programs in Kentucky, preferred.
  • Lived experience as a refugee or immigrant is welcome, and experience working with refugees and/or immigrants preferred.
Working Environment:
  • A combination of standard office environment and 'field' time within the service delivery area to perform the above outlined responsibilities.
  • Position hours are Monday-Friday, 9:00am-5:00pm.
  • May require occasional weekend and/or evening work.


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