Client Benefits Specialist

4 weeks ago


Louisville, Kentucky, United States International Rescue Committee Full time
Job Overview

The International Rescue Committee (IRC) is seeking a skilled Client Benefits Specialist to provide essential services to clients, including Cuban/Haitian Entrants (CHEs), and support Refugee Cash Assistance (RCA) programs, funded by the Kentucky Office for Refugees (KOR), and other public benefits for which clients are eligible, funded by the KY Department for Community Based Services (DCBS).

Key Responsibilities
  • Client Services: Provide comprehensive and required services to IRC clients enrolling and enrolled in RCA and other public benefits, ensuring accuracy and eligibility determinations, and preparing enrollment documents and conducting enrollment meetings.
  • Coordination: Attend KOR-scheduled meetings, engage with stakeholders to develop policy and processes, and communicate resettlement trends to KOR, DCBS, and other providers.
Requirements
  • High school diploma, required; Bachelor's degree in social work or a related field, preferred.
  • Relevant professional experience in human services field required; minimum of 2 years' experience strongly preferred.
  • Fluency in English with strong verbal and written communication skills, required.
  • Fluency in Spanish required.
  • Working knowledge of public assistance programs in Kentucky, preferred.
Working Environment

A combination of standard office environment and 'field' time within the service delivery area to perform the above outlined responsibilities.

Position hours are Monday-Friday, 9:00am-5:00pm. May require occasional weekend and/or evening work.



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