Limited-Term Administrative Support Specialist

1 week ago

Aurora, Colorado, United States World Relief Full time
ORGANIZATION OVERVIEW: World Relief is a global Christian humanitarian organization dedicated to fostering enduring change both domestically and internationally. We provide sustainable solutions to some of the world's most pressing issues, including disasters, extreme poverty, violence, oppression, and mass displacement. With a history spanning approximately 75 years, we have operated in over 100 countries. In the U.S., we collaborate with local churches, community organizations, and numerous volunteers to assist newly arriving refugee and immigrant families. Currently, we proudly partner with over 6,000 local churches and 95,000 volunteers worldwide to bring hope, healing, and transformation to those in need.
POSITION OVERVIEW: Are you compassionate and committed to advocating for justice? Do you believe in the Christian mission to support the marginalized and vulnerable? If so, World Relief needs your skills. We are seeking an Administrative Support Associate to join our Initial Resettlement team, which provides essential services to newly arrived refugees. This role primarily involves administrative tasks and responsibilities assigned by the Initial Resettlement staff, with potential client appointment assistance as needed.
This is a limited-term position funded through a grant agreement and contingent upon funding extension.Key Responsibilities
  • Facilitate reasonable accommodations for individuals with disabilities to perform essential functions.

Primary Administrative Duties
  • Copy, scan, and upload client documents to the secure Microsoft Dynamics database.
  • Organize paper files for uploading or shredding.
  • Review client files and notes for accuracy and grant compliance.
  • Conduct internal audits of electronic client files.

Secondary Responsibilities
  • Update internal tracking systems for various tasks.
  • Create and copy case notes in the Microsoft Dynamics database.
  • Deliver documents and paperwork to clients as needed.
  • Request financial assistance, including rental and cash support.
  • Complete online applications on behalf of clients.
  • Prepare documentation for client-related tasks.
  • Process mail from relevant government departments.
  • Contact clients for follow-up regarding necessary actions.
  • Schedule appointments for clients, including state ID and medical appointments.
  • Assist clients in setting up utility accounts.
  • Transport clients to appointments when necessary.
  • Perform additional duties as assigned by the Initial Resettlement Manager.
Qualifications
  • Strong attention to detail with effective verbal and written communication skills in English.
  • Proactive and collaborative team player.
  • Proficiency in basic Microsoft Word, Outlook, and Excel is preferred.
  • Experience with Microsoft Dynamics or similar databases is advantageous.
  • Experience working with diverse populations is highly valued.
Requirements
  • Demonstrated mature Christian faith.
  • Commitment to the mission, vision, and values of World Relief.
  • Desire to empower the Church to impact vulnerable communities.
  • Able to affirm World Relief's Core Beliefs and Statement of Faith.
  • Highly organized and self-motivated, capable of managing projects independently.
  • Reliable and punctual.
  • Possession of a valid driver's license and a good driving record.
  • Access to personal transportation for commuting.
  • Willingness to drive clients to appointments if necessary.

World Relief provides a competitive benefits package for eligible employees: - Medical, Dental, Vision - Paid Holidays and Sick Leave - Paid Parental Leave - Flexible Spending Accounts - Life Insurance and Disability Coverage - Retirement Plan with matching contributions.
World Relief is proud to be an equal opportunity employer and a faith-based organization.

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