Office Support Specialist

2 weeks ago

Aurora, Colorado, United States American Financing Corp Full time
Job Overview

Compensation: $17 hourly

At American Financing, we pride ourselves on being trailblazers in the financial sector. Our mission is to empower clients in reaching their financial aspirations while continuously enhancing our operational efficiency. As one of the rapidly expanding national mortgage lenders, we thrive on innovation and reject conventional approaches.

Experience a workplace that genuinely appreciates its workforce. No matter your interests, you can discover fulfilling roles and fresh opportunities with us.

  • Relaxed work atmosphere
  • Flexible work schedule for local team members
  • Family-owned, Client-centric
  • Recognized as a Top Workplace
  • Ranked among the Top 50 Family-Owned Businesses
  • Awarded Best of Colorado Business
  • Listed in Inc. 5000 as a Fastest-growing Private Company

POSITION SUMMARY

American Financing is in search of an Office Support Specialist to assist our Customer Service Division. The ideal candidate will possess a background in administrative functions, provide support to management, and demonstrate the ability to juggle multiple tasks while fulfilling additional responsibilities as required.

QUALIFICATIONS

  • Highly adaptable to evolving situations
  • Proficient in using various computer platforms concurrently (Byte, Google, Vonage, etc.)
  • A proactive attitude; readiness to undertake extra projects based on organizational needs
  • High school diploma or equivalent
  • Demonstrated experience in administrative roles
  • Excellent written and verbal communication skills
  • Strong organizational skills and ability to manage multiple priorities
  • Willingness to learn new software and systems

RESPONSIBILITIES

  • Manage daily email correspondence, ensuring timely responses and updates
  • Process name change requests for the Customer Service team promptly, verifying accuracy in our systems
  • Handle FHA case transfers and appraisal requests via email, including invoicing and payment links
  • Update files in our systems based on daily source and endorser emails, ensuring accuracy
  • Respond to requests for file deletions and status changes, confirming completion
  • Schedule appointments with licensed consultants at least two hours in advance
  • Availability to work a schedule from 8 AM to 5 PM or 9 AM to 6 PM; hybrid work options available post-training

BENEFITS

  • Medical, Dental, Vision, and 401k plans
  • Paid time off and sick leave
  • Paid holidays
  • Long-term disability coverage
  • Paid maternity and bonding leave
  • Comprehensive desk equipment provided

American Financing Corporation (AFC) is an Equal Opportunity Employer. We do not discriminate based on race, religion, color, sex, gender identity, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status, or any other basis protected by law. Employment decisions are made based on qualifications, merit, and business needs.

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