Technical Support Trainee

2 weeks ago


Kalamazoo, Michigan, United States Green Bay Packaging Full time

This internship opportunity is designed for a college student pursuing a degree in Business Information Systems, Computer Science, Information Management, or a related discipline. As a Technical Support Trainee, you will play a vital role in assisting the IT department and the user community with their technical needs. Your responsibilities will encompass troubleshooting and resolving hardware and software issues, installing necessary software and hardware components, managing server operations, configuring new user equipment and workspaces, documenting and tracking incidents, and escalating critical situations as needed.

Key Responsibilities:

  • Diagnosing and addressing technical issues related to various IT tools and systems.
  • Providing support for Hyper-V, File Servers, Microsoft SCCM, Cisco Unified CM Administration, Cisco Unity Administration, Remote Desktop Support, and Office 365 Products and Administration.
  • Ensuring effective communication and superior customer service throughout the support process.
  • Maintaining accurate records of incidents and resolutions.

Qualifications:

  • Familiarity with IT tools and systems, along with a strong technical aptitude.
  • CompTIA A+ certification is preferred.
  • Excellent analytical, problem-solving, and organizational abilities.
  • Exceptional customer service skills.
  • Experience in a production or manufacturing setting is advantageous.

Please note that this internship is a compensated position.



  • Kalamazoo, Michigan, United States Technical Packaging Systems Full time

    Job OverviewPosition: Technical Sales ConsultantCompany: Technical Packaging SystemsRole SummaryThe Technical Sales Consultant is a sales expert focused on comprehending the intricate technical features of our products and effectively communicating these to prospective clients. Key responsibilities include:Lead Generation: Engage in prospecting activities,...


  • Kalamazoo, Michigan, United States ApTask Full time

    Job SummaryWe are seeking a highly skilled Field Technical Support Representative to join our team at ApTask. As a key member of our support team, you will be responsible for providing on-site technical support to our clients, ensuring the smooth operation of our systems and resolving technical issues in a timely and efficient manner.Key...


  • Kalamazoo, Michigan, United States Creative Financial Staffing Full time

    Position: Technical Support AnalystJob Type: Fulltime, PermanentSalary: $42,000-$48,000About the Company:Creative Financial Staffing, a prominent provider of IT solutions, is looking for a dedicated Technical Support Analyst to become part of their expanding team of IT experts. Here are several compelling reasons to consider this opportunity:Flexible work...


  • Kalamazoo, Michigan, United States Creative Financial Staffing Full time

    Position: Technical Support AnalystJob Type: Fulltime, PermanentSalary: $42,000-$48,000About the Company:Creative Financial Staffing, a prominent provider of IT solutions, is on the lookout for a dedicated Technical Support Analyst to become part of their expanding team of IT experts. Here are several compelling reasons to consider this...


  • Kalamazoo, Michigan, United States ApTask Full time

    Job SummaryWe are seeking a highly skilled Field Technical Support Representative to join our team at ApTask. As a key member of our technical support team, you will be responsible for providing on-site client-facing support, including installation, servicing, and repairing systems.Key ResponsibilitiesProvide on-site technical support to clients, including...


  • Kalamazoo, Michigan, United States GForce Life Sciences Full time

    Location: Kalamazoo, MI (Onsite)Duration: 6 month contract with the possibility of extensionPay: $23 - $26/hourPosition Overview: The role involves delivering technical assistance to engineers and researchers by formulating protocols, compiling documentation, and conducting technical assessments. The candidate will be responsible for diagnosing underlying...

  • Project Engineer

    15 hours ago


    Kalamazoo, Michigan, United States Parker Aerospace Full time

    Job SummaryWe are seeking a highly skilled Project Engineer to join our team at Parker Aerospace. As a key member of our engineering team, you will be responsible for providing technical leadership and guidance to project development teams, ensuring the successful delivery of complex projects.Key ResponsibilitiesTechnical Leadership: Provide technical...


  • Kalamazoo, Michigan, United States Graphic Packaging International, Inc. Full time

    Job SummaryThe position of Intern is to provide interns with practical professional work experience within the Technical Laboratory, Machine and Safety Departments of the Board Mill.Key ResponsibilitiesAssist in the development and implementation of projects within the Technical Laboratory.Collaborate with team members to achieve departmental goals and...


  • Kalamazoo, Michigan, United States HR Collaboration Group LLC Full time

    Job OverviewPosition: Inside Sales Representative (Mechanically Inclined)Company: HR Collaboration Group LLCAre you passionate about collaborating with technical teams to deliver effective solutions to clients? Do you seek to contribute to an organization that values your insights and professional growth?If so, we invite you to explore this opportunity.What...


  • Kalamazoo, Michigan, United States Community Living Options Full time

    Position Title: Support Services CoordinatorCompensation: $17.18/hour; Opportunities for full-time and part-time roles; Benefits available where applicableReporting Structure: Reports to the Program SupervisorABOUT US:Community Living Options is a dedicated non-profit organization in Kalamazoo, committed to delivering a variety of support services for...


  • Kalamazoo, Michigan, United States Landscape Forms Full time

    Client Relations Coordinatorat Landscape FormsCompany PhilosophyAt Landscape Forms, we emphasize the importance of our core principles and criteria, which are vital for individual and organizational success.Position OverviewThis role is essential for overseeing various Lighting projects from the moment an order is placed until it is shipped. The position...


  • Kalamazoo, Michigan, United States ZAGG Full time

    OverviewAs a Multilingual Customer Support Specialist, you will play a crucial role in delivering outstanding service and solutions to our valued customers. Your expertise and resources will be utilized to ensure that every interaction leaves customers feeling more satisfied and appreciated.Key ResponsibilitiesAssist customers with inquiries and order...

  • Landscape Architect

    4 days ago


    Kalamazoo, Michigan, United States TowerPinkster Full time

    About the RoleTowerPinkster is seeking a highly skilled Landscape Architect to join our team. As a key member of our design team, you will be responsible for delivering high-quality landscape design solutions on various projects.Key ResponsibilitiesPlan and design open spaces, including natural and built environments.Develop supporting design documentation,...

  • Landscape Architect

    2 days ago


    Kalamazoo, Michigan, United States TowerPinkster Full time

    About the RoleTowerPinkster is seeking a highly skilled Landscape Architect to join our team. As a key member of our design team, you will be responsible for delivering high-quality landscape design solutions on various projects.Key ResponsibilitiesDevelop comprehensive landscape design concepts and plans, including site analysis and feasibility...

  • Landscape Architect

    4 days ago


    Kalamazoo, Michigan, United States TowerPinkster Full time

    About the RoleTowerPinkster is seeking a highly skilled Landscape Architect to join our team. As a key member of our design team, you will be responsible for delivering high-quality landscape design solutions on various projects.Key ResponsibilitiesDevelop comprehensive landscape design concepts, including site analysis, design development, and...


  • Kalamazoo, Michigan, United States Sunbelt Rentals Full time

    Position: Construction Equipment Rental ConsultantJoin Sunbelt Rentals, a leader in the equipment rental sector, as we strive to be the preferred choice for our customers. We provide a comprehensive range of equipment, from pumps to scaffolding and general construction tools, ensuring that we are the sole source for all job site needs. Our extensive fleet is...

  • IT Systems Specialist

    2 weeks ago


    Kalamazoo, Michigan, United States Arbor Financial Credit Union Full time

    Job OverviewPosition Title: Information Systems (IS) Specialist IIIClassification: ExemptDepartment: Information SystemsSupervisor: Director of Information SystemsObjective: To install, maintain, test, and repair IT systems hardware and software with minimal oversight. Provide technical guidance and support to address intricate issues for personnel while...

  • Tech Specialist

    2 days ago


    Kalamazoo, Michigan, United States White Glove Placement Full time

    Job SummaryWe are seeking a skilled Tech Specialist to join our team at White Glove Placement. As a Tech Specialist, you will be responsible for providing technical support and expertise to our clients.Key ResponsibilitiesProvide technical assistance and troubleshooting to clientsInstall, configure, and maintain technical systems and equipmentDevelop and...


  • Kalamazoo, Michigan, United States Verista Full time

    Become a part of our innovative team as a Junior Project EngineerIn this role, you will:Design and implement Verification Testing protocolsEngage with management and collaborate with diverse stakeholders to establish commissioning and verification criteriaAnalyze technical documents, schematics, and vendor submissionsOversee the creation and execution of...

  • Lead CQV Specialist

    2 weeks ago


    Kalamazoo, Michigan, United States Verista Full time

    About Verista: Verista is a leading organization comprised of 600 experts collaborating with some of the most renowned brands in the life sciences sector to address their operational needs. Our mission is to foster growth and innovation within the scientific community, assisting researchers, organizations, and companies in tackling significant healthcare...