Customer Service Representative

2 weeks ago


Newark, New Jersey, United States Conduent State & Local Solutions, Inc Full time
About the Role

We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our customer service team, you will be responsible for providing exceptional service to our clients and their customers.

Key Responsibilities
  • Respond to customer inquiries and resolve issues in a timely and professional manner.
  • Provide product information and answer questions to customers.
  • Use problem-solving skills to resolve complex customer issues.
  • Work collaboratively with internal teams to resolve customer issues.
  • Meet or exceed customer satisfaction targets.
Requirements
  • High school diploma or equivalent required.
  • Excellent communication and interpersonal skills.
  • Ability to work in a fast-paced environment.
  • Strong problem-solving and analytical skills.
  • Ability to work independently and as part of a team.
What We Offer
  • Competitive salary and benefits package.
  • Opportunities for career growth and development.
  • Collaborative and dynamic work environment.
  • Recognition and rewards for outstanding performance.


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